E-Commerce Specialist- San Jose

Salvation Army Tucson; San Jose (CA); On-site; USD 22,673 - 32,292; Part time

Job summary

The Salvation Army Tucson is seeking an E-Commerce Specialist in San Jose, CA. This role involves creating and optimizing product listings for our online merchandise and enhancing sales through data analysis and customer feedback.

The ideal candidate will have strong communication skills, be proficient in computer software including Windows and Microsoft Office, and have a high school diploma or equivalent. Experience in retail and understanding of SEO best practices are preferred.

Qualifications

• High School Diploma or equivalent is required.
• Excellent communication skills in English.
• Experience in customer service and/or retail for 2-4 years.

Responsibilities

• Create and optimize product listings.
• Analyze sales data and customer feedback.
• Photograph merchandise for online presentation.

Skills

Excellent verbal and written communication skills

Computer and technology skills

Knowledge of online selling platforms

Strong analytical skills

Familiarity with SEO best practices

Ability to work collaboratively

Ability to work independently

Customer service and retail experience

Education

High School Diploma or equivalent

Tools

Windows Operating Systems (10 or higher)

Microsoft Office Programs (Word, Excel)

Photoshop

Job description

San Jose ARC
Salvation Army Adult Rehabilitation Center
San Jose, CA 95126-1845, USA

Description

THE SALVATION ARMY "DOING THE MOST GOOD"

SAN JOSE CA - E-COMMERCE SPECIALIST

PAY RATE: $19.95

ABOUT THE ARC

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

THE SALVATION ARMY MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination

JOB SUMMARY:

The Ecommerce Specialist will be responsible for hands‑on listing to expand our online merchandise, as well as optimizing content for increased visibility and sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create and optimize product listings on our ecommerce platform.
• Utilize best practices for title, description, images, and other relevant content to enhance visibility and conversion rates.
• Strategically identify opportunities to increase the quantity of merchandise available online.
• Regularly analyze sales data and customer feedback to identify areas for improvement and growth.
• Use data‑driven insights to optimize product listings and recommend new product additions.
• Select high‑value merchandise located at the Center/Store for sale on the online platform.
• Photograph and present merchandise in a visually appealing and informative manner.
• Continuously assess and improve the online shopping experience to enhance customer satisfaction.
• Meet daily posting quotas and weekly and monthly sales targets determined by the Supervisor.
• Demonstrate efficiency, accuracy, and high productivity through effective workload management.
• Display an eagerness to acquire new skills and grow within the organization.
• Actively partner with the District Sales Manager, Operations Manager, and team members in the day‑to‑day operation of the ecommerce business.

QUALIFICATIONS

• High School Diploma or equivalent REQUIRED.
• Excellent verbal and written communication skills of the English language.
• Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
• Knowledge of online selling platforms and proficiency in Photoshop is preferred.
• Strong analytical skills and proficiency in using analytic tools.
• Familiarity with SEO best practices.
• Ability to work collaboratively in a team environment.
• Ability to work independently with minimal supervision.
• Ability to work under pressure and multitask.
• Ability to type at least 40 words per minute.
• Experience in identifying high‑quality and designer brand merchandise.
• Must have 2‑4 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
• Ability to lift or move up to 50 lbs.
• Ability to perform various repetitive motion tasks.
• Specific vision abilities required for this job include close vision requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.

BEHAVIORS

• Team Player: Works well as a member of a group.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.

MOTIVATIONS

• Self‑Starter: Inspired to perform without outside help.
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization.

EDUCATION

GED or better.

High School or Equivalent or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.