E-Commerce Product Manager

Jobot; West Palm Beach (FL); On-site; USD 130,000 - 148,000; Full time

Job summary

Jobot is seeking an E-Commerce Product Manager in West Palm Beach, FL to own Shopify storefronts and connected marketing tech. You’ll work directly with the CMO to translate business needs into practical digital improvements and guide projects from discovery to launch.

You will manage the ecommerce backlog, perform hands-on Shopify updates, and collaborate with marketing, technical teams, and DevOps to deliver measurable improvements in conversions and customer experience.

Qualifications

• 6+ years of relevant experience in e-commerce product ownership or marketing technology.
• Hands-on Shopify/Shopify Plus experience including apps, themes and integrations.
• Experience writing user stories and acceptance criteria, documenting processes, and managing a backlog.
• Ability to translate business input into clear requirements and priorities.
• Experience applying AI tools to development, documentation, or testing.

Responsibilities

• Understand customer needs and friction points; define practical opportunities.
• Turn ideas into documented workflows, user stories, and acceptance criteria.
• Own and organise the ecommerce backlog balancing new features with maintenance.
• Perform hands-on Shopify updates and configurations; escalate as needed.
• Coordinate with DevOps on estimates, dependencies, and releases.
• Improve navigation, product discovery, and checkout across journeys.
• Ensure data tracking is accurate for reliable measurement.

Skills

Shopify/Shopify Plus

Backlog management

User stories

Klaviyo

GA4

CI/CD

AI tools

Cross-functional

Communications

UX principles

Education

Bachelor's degree

Tools

Shopify Liquid

Google Tag Manager

CRM platforms

Customer data platforms

Job description

E-Commerce Product Manager

$130000 - $148000 per year | West Palm Beach, FL | On-site | Permanent

Own the Shopify and MarTech experience for a growing B2B2C company, partnering directly with the CMO to bring new digital experiences to life—with remote flexibility!

A bit about us:

We are a growing consumer products company investing in the technology behind a better customer experience. Our business serves professional partners and consumers, creating exciting opportunities to simplify how people connect with us, explore our products, and purchase online.

We’re looking for an E-Commerce Product Manager who enjoys turning business ideas into practical digital improvements. You’ll work closely with marketing leadership and technical teams, combining hands‑on Shopify ownership with the opportunity to shape what we build next.

Why join us?

• Own meaningful improvements: Help shape the platforms and experiences that support our next phase of growth.
• Partner with leadership: Work directly with the CMO and collaborate across marketing, commercial, and technical teams.
• Stay hands‑on: Combine product planning with platform configuration, troubleshooting, and launching new functionality.
• Explore new tools: Apply AI and automation to improve how work gets defined, tested, and delivered.
• See your impact: Connect your work to better customer experiences, stronger conversion, and more efficient operations.

Job Details

We’re seeking a technically minded Product Manager to help improve our e‑commerce platforms and the marketing systems connected to them. This role is ideal for someone who can understand a business challenge, map out a solution, and work alongside developers to bring it to life, while confidently handling website updates and configurations themselves. You’ll translate input from commercial and marketing stakeholders into clear requirements, prioritize improvements, and guide projects from initial discovery through launch. Your scope will include Shopify storefronts, customer journeys, platform integrations, and the tools that support reliable measurement and personalised communication.

What You’ll Do:

• Meet with business stakeholders to understand customer needs, identify friction, and define practical opportunities for improvement.
• Turn ideas into documented workflows, user stories, acceptance criteria, and clear priorities for development.
• Own and organise the e‑commerce backlog, balancing new functionality with maintenance, performance, and business needs.
• Make hands‑on Shopify updates, configure functionality, investigate issues, and determine when specialised development support is needed.
• Partner with developers and DevOps on estimates, dependencies, sprint planning, and releases.
• Improve navigation, product discovery, account experiences, and checkout across professional and consumer purchasing journeys.
• Coordinate integrations between Shopify and marketing automation, CRM, analytics, and customer data platforms.
• Help maintain accurate tracking and reliable data flows so teams can measure performance and make informed decisions.
• Lead acceptance testing, document issues, and confirm that changes meet requirements before launch.
• Use AI‑assisted tools thoughtfully to improve requirements, documentation, testing, and delivery workflows.

What You Bring:

• At least 6 years of relevant experience in e‑commerce product ownership, technical product management, business analysis, or marketing technology.
• Strong, hands‑on experience with Shopify or Shopify Plus, including apps, themes, configurations, integrations, and checkout functionality.
• A track record of taking a business request through requirements, development, testing, and launch.
• Experience writing user stories and acceptance criteria, documenting processes, and managing a prioritised backlog.
• The ability to communicate effectively with both business stakeholders and technical teams.
• Familiarity with tools such as Klaviyo, GA4, Google Tag Manager, CRM platforms, and customer data platforms.
• Working knowledge of website QA, user acceptance testing, and modern release practices, including CI/CD.
• Experience applying AI tools to development‑related tasks, documentation, or testing.
• Comfort working independently, making practical tradeoffs, and following through on delivery.
• Building or improving partner portals, account‑based purchasing, or referral‑driven customer journeys.
• Working with Shopify Liquid or collaborating on theme customization.
• Using customer journey mapping and UX principles to clarify requirements and improve usability.
• Delivering Shopify projects within an agency or consulting environment.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, colour, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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