E-Commerce Order Fulfillment Specialist

Smith's Food and Drug; Reno (NV); On-site; USD 19,000 - 26,000; Full time

Job summary

Smith's Food and Drug is seeking an Order Selector to assemble on-line orders for customers in Reno, NV. You will pick products, process payments, and load orders into customers' cars at pickup, while ensuring freshness and accuracy.

Strong attention to detail and customer service are essential, with adherence to safety and company policies. The role requires the ability to work unsupervised, read shelf tags, and communicate clearly.

Qualifications

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral and written communication skills.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Receive orders and store products in optimal temperature zones.
• Initiate and complete selection process for on-line orders.
• Process orders through the POS system.
• Load orders into customers' cars at pickup.
• Communicate substitutions or exceptions to customers at pickup.
• Maintain organization and cleanliness of staging areas.
• Assist in training new e-Commerce team members.

Skills

Read shelf tags

Excellent communication

Basic math

Ability to work unsupervised

Job description

Smith's Food and Drug is seeking an Order Selector to assemble on-line orders for customers in Reno, NV. You will pick products, process payments, and load orders into customers' cars at pickup, while ensuring freshness and accuracy.

Strong attention to detail and customer service are essential, with adherence to safety and company policies. The role requires the ability to work unsupervised, read shelf tags, and communicate clearly.