Online Order Fulfillment Associate

The Kroger Co.; Reno (NV); In loco; USD 21.000 - 23.000; Part-time

Descrizione del lavoro

The Kroger Co. in Reno, NV is seeking an e-Commerce Order Selector to efficiently gather products for online orders, ensure freshness and quality, and prepare orders for pickup.

You will process coupons and payments, load orders into customers’ cars, and deliver a positive shopping experience while upholding the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.

Competenze

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills (counting, addition, subtraction).

Mansioni

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector according to guidelines; store products in optimal temperature zones.
• Initiate and complete selection process for customers’ online orders.
• Read and follow directions given in the note section.
• Ensure quality and freshness of all items chosen.
• Communicate with customers via portable phone and respond to calls professionally.
• Retrieve each customer’s order and load into cars for pickup.
• Process orders through the POS system.
• Follow substitutions policies for out-of-stock items.
• Scan and bag orders per bagging standards.
• Communicate substitutions or exceptions to customers at pickup.
• Maintain organization and cleanliness of staging areas and equipment.
• Report pricing/stock discrepancies to store e-Commerce supervisor.
• Inspect equipment and report needs for repair.
• Perform opening/closing procedures.
• Learn and adapt to new processes.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in fast-paced or stressful environments.

Conoscenze

Work independently

Shelf tags reading

Oral & written communication

Basic math

Descrizione del lavoro

The Kroger Co. in Reno, NV is seeking an e-Commerce Order Selector to efficiently gather products for online orders, ensure freshness and quality, and prepare orders for pickup.

You will process coupons and payments, load orders into customers’ cars, and deliver a positive shopping experience while upholding the company’s values of respect, honesty, integrity, diversity, inclusion, and safety.