Online Order Fulfillment Specialist

Pick 'n Save; Burlington (WI); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

Pick 'n Save is hiring for an e-Commerce order selector to assemble and load online orders for pickup, ensuring freshness and quality. You will process orders at the POS, manage substitutions, and communicate clearly with customers while upholding company values.

The role requires strict attention to accuracy, speed, and safety in a fast-paced grocery store setting. Join a team focused on reliable customer service, order accuracy, and efficiency in a retail environment in Burlington, WI.

Competenze

• Ability to work without supervision.
• Ability to read shelf tags.
• Excellent oral/written communication skills.
• Basic math skills (i.e., counting, addition, subtraction).

Mansioni

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector; store products in optimal temperature zones.
• Initiate and complete selection process for customers’ online orders.
• Read and follow directions given in the note section.
• Ensure quality and freshness of all items chosen.
• Communicate with customers via a portable phone and respond to calls professionally.
• Load order into customers’ cars for pickup.
• Process orders through the POS system.
• Follow substitutions policy for out-of-stock items.
• Scan and bag orders while following bagging standards.
• Communicate substitutions or exceptions at pickup.
• Maintain organization of staging areas and equipment.
• Report pricing, scanning, and item location discrepancies to supervisor.
• Inspect equipment and report repairs needed.
• Perform opening and closing procedures.
• Learn and adapt to new processes.
• Assist in training new e-Commerce team members.
• Meet/exceed productivity standards.
• Work cooperatively in high-paced environments.
• Manage conflicts calmly and professionally.
• Uphold honesty and integrity in customer and business information.
• Follow directions and seek help to resolve issues.
• Support interactions with minors, individuals with special needs, and/or older adults.
• Perform essential job functions with or without reasonable accommodation.

Conoscenze

Work independently

Read shelf tags

Oral/written communication

Basic math

Descrizione del lavoro

Pick 'n Save is hiring for an e-Commerce order selector to assemble and load online orders for pickup, ensuring freshness and quality. You will process orders at the POS, manage substitutions, and communicate clearly with customers while upholding company values.

The role requires strict attention to accuracy, speed, and safety in a fast-paced grocery store setting. Join a team focused on reliable customer service, order accuracy, and efficiency in a retail environment in Burlington, WI.