E-Commerce Order Fulfillment Specialist

Kroger Family of Companies; Corinth (MS); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Kroger Family of Companies in Corinth, MS is seeking an e-Commerce team member to assemble customers' online orders, process payments, and load orders into customers' cars at pickup. You will interact with customers, ensure item freshness and accuracy, and follow company safety standards while supporting a fast-paced store environment.

The role emphasizes attention to detail, strong communication, and the ability to work without supervision, with responsibilities spanning order processing,

Qualifications

• Ability to work without supervision.
• Excellent oral and written communication skills.
• Basic math skills for counting, addition, and subtraction.
• Ability to read shelf tags.

Responsabilités

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
• Receive customers’ orders from Order Selector and store products in optimal temperature zones.
• Initiate and complete selection process for on-line orders and load orders into customers’ cars.
• Process orders through the POS system and communicate substitutions or exceptions.
• Maintain organization and cleanliness of staging areas and equipment; report discrepancies to supervisor.
• Assist in training new e-Commerce team members and meet productivity standards.
• Work cooperatively in a fast-paced environment and resolve conflicts calmly.

Connaissances

Attention to detail

Customer service

Read shelf tags

Basic math

Oral/written communication

Formation

High school diploma or equivalent

Description du poste

Kroger Family of Companies in Corinth, MS is seeking an e-Commerce team member to assemble customers' online orders, process payments, and load orders into customers' cars at pickup. You will interact with customers, ensure item freshness and accuracy, and follow company safety standards while supporting a fast-paced store environment.

The role emphasizes attention to detail, strong communication, and the ability to work without supervision, with responsibilities spanning order processing,