E‑Commerce Ops Startup GM — Launch & Scale

Knight-Swift Supply Chain

Las Vegas (NV)

On-site

USD 120,000 - 180,000

Full time

7 days ago
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Benefits offered by this job

Health Coverage
Dental & Vision
Life Insurance
401(k) with company match
PTO & holidays
Weekly pay

Job summary

Knight Swift Supply Chain seeks a General Manager, E‑Commerce Operations in Las Vegas to build and lead a new e‑commerce fulfillment operation. You will establish the facility, operating model, systems, processes, and a high‑performing workforce to deliver safe, scalable, and profitable operations.

The role requires startup/greenfield experience, go‑live leadership, and ownership of P&L, safety, service, and customer outcomes.

Qualifications

  • 5–7+ years of leadership in e‑commerce, fulfillment, distribution, retail, or supply chain operations.
  • Startup/greenfield experience building and launching a new operation including facility development and go‑live leadership.
  • Experience with P&L or significant budget accountability and linking operational decisions to financial outcomes.

Responsibilities

  • Lead startup, launch, and ongoing management of the e‑commerce operation, including facility readiness, staffing, SOPs, and go‑live.
  • Own site performance across safety, service, quality, labor productivity, and profitability.
  • Develop and execute business plans, budgets, KPIs, capacity plans, and improvement initiatives.

Skills

Leadership experience
Startup/greenfield
P&L accountability
WMS/OMS/ERP/CRM
Excel/Office
Bilingual Spanish
Go-live leadership

Education

Bachelor’s degree preferred

Tools

Logiwa/Softeon

Job description

Knight Swift Supply Chain seeks a General Manager, E‑Commerce Operations in Las Vegas to build and lead a new e‑commerce fulfillment operation. You will establish the facility, operating model, systems, processes, and a high‑performing workforce to deliver safe, scalable, and profitable operations.

The role requires startup/greenfield experience, go‑live leadership, and ownership of P&L, safety, service, and customer outcomes.

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