Live Commerce GM: Show Ops, Growth & Strategy

Ghst; Los Angeles (CA); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical vision dental

401K

Unlimited PTO

Equity

Job summary

Ghost is building its live selling business unit and seeks a General Manager to own shows, sellers, inventory, and pricing end-to-end. You will set strategy, build roadmaps, align with Sales, Product, and Operations, and ensure on-time execution across channels.

The role requires leading scheduling, staffing, and performance across hosts and shows, with a focus on optimization and growth. Based in LA, this temp-to-hire role offers a base salary and equity, with a fast-paced startup environment

Qualifications

• Bachelor's degree in business, economics, operations, or related field; MBA a plus.
• 5+ years in operations, general management, or similar cross-functional leadership in e-commerce or live commerce.
• P&L ownership experience with GMV, retention, and inventory metrics.
• Track record running multi-channel, multi-vertical, complex operations.
• Avid user of AI and integrating AI into daily workflows (Claude, ChatGPT, etc.).
• Strong written and verbal communication; able to influence without direct authority.

Responsibilities

• Set strategy by mapping landscape, analyzing performance by show, seller, and category across channels.
• Build roadmap with priorities, sequencing, and owners for opportunities and headwinds.
• Align strategy with Sales, Product, and Operations and secure buy-in before execution.
• Maintain channel live by staffing, monitoring calendar health, and adjusting in real time.
• Track performance of sellers and hosts; optimize lineups to maximize revenue per show.
• Set pricing model and guardrails; test pricing to drive conversion without eroding margin.
• Own fulfillment by partnering with Ops and warehouse partners to hit SLAs.
• Own KPI dashboard: GMV, show throughput, inventory sell-through, fulfillment SLAs.

Skills

Operations Mgmt

P&L ownership

AI in workflow

Multi-channel mgmt

Communication

Startup environment

Education

Bachelor's degree in business, economics, operations

MBA a plus

Job description

Ghost is building its live selling business unit and seeks a General Manager to own shows, sellers, inventory, and pricing end-to-end. You will set strategy, build roadmaps, align with Sales, Product, and Operations, and ensure on-time execution across channels.

The role requires leading scheduling, staffing, and performance across hosts and shows, with a focus on optimization and growth. Based in LA, this temp-to-hire role offers a base salary and equity, with a fast-paced startup environment