E‑Commerce Operations & Logistics Specialist

ASUS; California (MO); On-site; USD 71,000 - 78,000; Full time

Benefits offered by this job

Bonuses

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Paid Time Off

EAP

401(k)

Job summary

ASUS is seeking a Site Operations Specialist to oversee daily coordination with warehouse vendors, focusing on e-commerce B2C order execution, monitoring, and reporting. You will ensure orders move on time while maintaining visibility into warehouse performance.

Responsibilities include monitoring fulfillment status, coordinating with 3PLs, handling returns, and creating operational reports. A strong background in logistics and WMS/ERP systems is required.

Qualifications

• Bachelor’s Degree in Business or equivalent with 4 years of relevant business experience or HS diploma with 4 years in logistics/supply chain
• 4+ years of experience in logistics environment and project management
• Strong knowledge of inventory control and WMS systems
• Experience working with WMS, ERP, or Inventory management systems

Responsibilities

• Monitor daily order fulfillment status (released, picked, packed, shipped, backordered)
• Track backlog, carrier cutoffs, and delays; escalate issues
• Coordinate with 3PLs to resolve execution issues in real time
• Prepare daily/weekly operational reports and exception summaries
• Support returns processing (RMA) and inventory reconciliation
• Maintain accurate operational records and documentation
• Assist with process changes and warehouse transitions

Skills

Vendor management

MS Excel

MS Visio

Organizational skills

Cross-functional teamwork

English communication

Education

Bachelor’s Degree in Business or equivalent

Tools

WMS systems

ERP systems

Inventory management systems

Job description

ASUS is seeking a Site Operations Specialist to oversee daily coordination with warehouse vendors, focusing on e-commerce B2C order execution, monitoring, and reporting. You will ensure orders move on time while maintaining visibility into warehouse performance.

Responsibilities include monitoring fulfillment status, coordinating with 3PLs, handling returns, and creating operational reports. A strong background in logistics and WMS/ERP systems is required.