Senior Inside Sales & Operations Support Specialist

ASUS; Diamond Bar (CA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Bonuses

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Job summary

ASUS is seeking a Senior Inside Sales professional to partner with internal teams and customers, generating reports, analyzing data, processing orders, and monitoring inventory. The role thrives in a high-volume, fast-paced environment and requires teamwork and resourcefulness.

You will collaborate with Sales, Product Management, Marketing, Operations, and other teams to support customer programs, learn ASUS infrastructure solutions, and contribute to process improvements.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• 3-5 years of related experience in B2B inside sales, sales support, account coordination, order management, or a similar function.
• Experience collaborating with Sales, Logistics, Warehouse, Accounting, Product Management, Marketing, and other cross-functional teams.

Responsibilities

• Serve as the primary point of contact for customer inquiries, order status, pricing, quotations, and product availability while providing timely sales support.
• Process sales orders, order changes, credits, and new customer account setup accurately.
• Support the Sales team by following up on customer inquiries, quotations, and sales opportunities.
• Coordinate shipment schedules with Logistics, Warehouse, and freight forwarders to ensure timely and accurate deliveries.
• Prepare and distribute recurring reports, including backorder, inventory, and sales activity reports.

Skills

Excel

ERP knowledge

Oracle ERP

MS Office

problem-solving

organizational skills

communication

multitasking

SOP documentation

learning agility

Education

Bachelor's degree

Tools

Oracle ERP

Job description

ASUS is seeking a Senior Inside Sales professional to partner with internal teams and customers, generating reports, analyzing data, processing orders, and monitoring inventory. The role thrives in a high-volume, fast-paced environment and requires teamwork and resourcefulness.

You will collaborate with Sales, Product Management, Marketing, Operations, and other teams to support customer programs, learn ASUS infrastructure solutions, and contribute to process improvements.