E-Commerce Operations Leader for Growth & Impact

Kroger; Portland (OR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Associate discounts

Career development programs

Job summary

Kroger in Portland, OR is seeking a Store e-Commerce Operations Manager to oversee day-to-day activities and drive sales objectives. You will lead staffing, develop associates, ensure compliance with laws and safety, and champion e-Commerce initiatives and customer satisfaction.

Responsibilities include coaching staff, managing budgets, and ensuring timely order fulfillment and substitutions, while maintaining high service standards.

Qualifications

• Strong organizational skills.
• Strong leadership skills.
• Basic computer knowledge.
• High School Diploma or Equivalent.
• Experience with POS systems.
• Retail experience.

Responsibilities

• Manage day-to-day operations of the store's e-Commerce department to meet sales goals.
• Staff the department and develop associates to achieve results.
• Ensure compliance with local, state, and federal laws in addition to all safety procedures and company guidelines.
• Train associates on order selector and customer attendant roles.
• Lead e-Commerce initiatives and monitor budgets and customer satisfaction.

Skills

Strong organizational skills

Strong leadership skills

Basic knowledge of computers

Retail Experience

Education

High School Diploma or Equivalent

Tools

POS (Point of Sale) System

Job description

Kroger in Portland, OR is seeking a Store e-Commerce Operations Manager to oversee day-to-day activities and drive sales objectives. You will lead staffing, develop associates, ensure compliance with laws and safety, and champion e-Commerce initiatives and customer satisfaction.

Responsibilities include coaching staff, managing budgets, and ensuring timely order fulfillment and substitutions, while maintaining high service standards.