E-commerce Operations Lead: Strategy, Growth & Fulfillment

Kroger; Powell (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Kroger is seeking a Store e-Commerce Manager in Powell, OH to oversee daily operations, staff development, and sales objectives. You will lead hiring for the online department, ensure smooth order fulfillment, and drive customer satisfaction with efficient processes.

Responsibilities include supervision, training, and adherence to food safety and company guidelines, while managing expenses and coordinating with district leadership to achieve growth in a fast-paced environment.

Qualifications

• Minimum supervisory experience required.
• Must be able to lift up to 25 pounds frequently and up to 50 pounds several times daily.
• Proficient in Microsoft Office Suite.

Responsibilities

• Manage the store e-Commerce day-to-day operations to meet sales goals.
• Staff the department and develop associates to achieve results.
• Ensure customer expectations for ease of shopping, variety, and cleanliness.
• Interview, hire, and train candidates for on-line shopping roles.
• Lead planning and execution of e-Commerce initiatives and budget targets.
• Monitor inventory, substitutions, and order fulfillment efficiency.

Skills

Leadership

Supervisory experience

Hiring process

Microsoft Office

Education

High School Diploma or GED

Bachelor's Degree

Tools

POS knowledge

Job description

Kroger is seeking a Store e-Commerce Manager in Powell, OH to oversee daily operations, staff development, and sales objectives. You will lead hiring for the online department, ensure smooth order fulfillment, and drive customer satisfaction with efficient processes.

Responsibilities include supervision, training, and adherence to food safety and company guidelines, while managing expenses and coordinating with district leadership to achieve growth in a fast-paced environment.