E-Commerce Operations Lead: Growth, Training & Impact

Kroger

Indianapolis (IN)

On-site

USD 65,000 - 90,000

Full time

8 days ago

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Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Career growth opportunities

Job summary

Kroger in Indianapolis is seeking a Store Operations Manager for the e-Commerce department. You will manage daily order processing, staffing, and performance to meet sales goals while upholding Kroger's values.

You will hire, train, and coach associates, monitor compliance, and drive initiatives to improve customer satisfaction and on-time delivery of online orders. This full-time role offers growth opportunities within a large national grocer and requires strong leadership in a fast-paced

Qualifications

Minimum high school diploma or GED required; supervisory experience preferred.
Experience in hiring processes and staff development.
Familiarity with POS systems and Microsoft Office.

Responsibilities

Oversee daily operations of the store's e-Commerce department to meet sales goals.
Staff and develop associates to achieve targets and maintain company values.
Ensure compliance with laws, safety standards, and company policies.
Plan staffing, scheduling, and product flow for online orders.
Coach and evaluate direct reports and provide performance feedback.
Lead e-Commerce initiatives and manage customer satisfaction and timely order fulfillment.