E-Commerce Operations Lead

The Kroger Co.; Omaha (NE); On-site; USD 55,000 - 75,000; Full time

Job summary

The Kroger Co. in Omaha, NE is seeking a Store e-Commerce Supervisor to manage day-to-day online shopping operations, ensuring top-notch customer experience and efficient order fulfillment.

Responsibilities include staffing, coaching associates, scheduling, maintaining compliance, and driving sales targets. The role demands strong leadership, organizational skills, and hands-on oversight of e-Commerce initiatives within a fast-paced retail environment.

Qualifications

• High school diploma or GED required.
• Supervisory experience required.
• Experience in selection and hiring processes preferred.
• Strong organizational skills.
• Ability to lift up to 25–50 pounds and stand for long periods.
• Proficient in Microsoft Office.
• Excellent oral and written communication skills.
• Strong leadership abilities.
• Bachelor's degree preferred.

Responsibilities

• Ensure the e-Commerce department meets/exceeds customer expectations for shopping experience, variety, freshness and cleanliness.
• Interview, select and hire candidates for the online shopping department.
• Create schedules and manage product flow according to guidelines.
• Develop associates to meet productivity standards and complete goals.
• Lead planning and execution of e-Commerce initiatives and achieve sales targets.

Skills

Supervisory experience

Hiring process

Organization

Communication

Microsoft Office

Leadership

Physical stamina

Customer service

Education

High School Diploma or GED

Bachelor's Degree

Tools

POS system

Job description

The Kroger Co. in Omaha, NE is seeking a Store e-Commerce Supervisor to manage day-to-day online shopping operations, ensuring top-notch customer experience and efficient order fulfillment.

Responsibilities include staffing, coaching associates, scheduling, maintaining compliance, and driving sales targets. The role demands strong leadership, organizational skills, and hands-on oversight of e-Commerce initiatives within a fast-paced retail environment.