E-Commerce Operations Lead

The Kroger Co.; Madison (WI); Presencial; USD 43 000 - 54 000; Tempo integral

Resumo da oferta

The Kroger Co. in Madison, WI is seeking a capable supervisor to assist the Store e-Commerce manager in day-to-day operations of the store's e-Commerce department.

You will demonstrate our core values of respect, honesty, integrity, diversity, inclusion and safety while leading a small team. Responsibilities include meeting customer expectations for ease of shopping, managing scheduling, training staff, handling order intake, and ensuring compliance with laws and food safety procedures.

Qualificações

• Proven supervisory experience.
• Ability to read shelf tags.
• Basic knowledge of computers.
• Excellent oral and written communication skills.
• Basic math skills (counting, addition, and subtraction).
• Self-directed with minimal supervision.

Responsabilidades

• Meet or exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
• Ensure team members follow laws, food safety procedures and company guidelines.
• Train all functions and duties of the selector and customer attendant roles.
• Act as person in charge of the e-Commerce department when Store e-Commerce manager is unavailable.
• Assist with scheduling to meet operational and associates’ needs.
• Maintain intake of customer orders and allocate work to staff.
• Print and distribute order labels, including orders for perishable departments.
• Troubleshoot e-Commerce equipment and devices.
• Maintain organization and cleanliness of staging areas and equipment.

Conhecimentos

Proven supervisory experience

Read shelf tags

Basic computer knowledge

Excellent oral/written communication

Basic math skills

Self-directed

Descrição da oferta de emprego

The Kroger Co. in Madison, WI is seeking a capable supervisor to assist the Store e-Commerce manager in day-to-day operations of the store's e-Commerce department.

You will demonstrate our core values of respect, honesty, integrity, diversity, inclusion and safety while leading a small team. Responsibilities include meeting customer expectations for ease of shopping, managing scheduling, training staff, handling order intake, and ensuring compliance with laws and food safety procedures.