E‑Commerce Operations Lead

Kroger

Englewood (CO)

On-site

USD 42,000 - 66,000

Full time

4 days ago
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Job summary

Kroger in Englewood, CO is seeking a Store e-Commerce supervisor to assist the Store e-Commerce manager with day-to-day operations, ensuring accuracy and efficiency in order processing and customer service.

You will lead a team of selectors and customer attendants, train staff, schedule work, and uphold Kroger's standards of honesty, integrity and safety while maintaining a fast-paced, cooperative environment.

Qualifications

  • Proven supervisory experience.
  • Ability to read shelf tags and perform basic math.
  • Excellent oral and written communication skills.
  • Self-directed, able to execute projects with minimal supervision.

Responsibilities

  • Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness.
  • Ensure team members follow laws, safety procedures and company guidelines.
  • Train selectors and customer attendants in required duties.
  • Act as the person in charge of e-Commerce when Store manager is unavailable.
  • Assist with scheduling to meet operational and associates' needs.
  • Maintain intake of customer orders and distribute work to staff.
  • Print and distribute order labels, including perishable orders.
  • Troubleshoot e-Commerce equipment and devices.
  • Maintain supplies and keep staging areas organized.
  • Report discrepancies to the store e-Commerce manager.
  • Perform opening and closing procedures and implement process improvements.

Skills

Supervisory experience
Read shelf tags
Basic math skills
Excellent communication
Self-directed

Job description

Kroger in Englewood, CO is seeking a Store e-Commerce supervisor to assist the Store e-Commerce manager with day-to-day operations, ensuring accuracy and efficiency in order processing and customer service.

You will lead a team of selectors and customer attendants, train staff, schedule work, and uphold Kroger's standards of honesty, integrity and safety while maintaining a fast-paced, cooperative environment.

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