E-Commerce & Member Service Lead

Walmart; Bristol (VA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Life insurance

Job summary

Walmart’s Sam’s Club in Bristol, VA is seeking a supervisor to assist management in directing associates, coaching on processes, and guiding member service. You will support the club’s ecommerce programs, monitor orders, and ensure safety and policy compliance while maintaining merchandise presentation and excellent customer service.

The role offers exposure to training, scheduling, and performance evaluation, with opportunities for growth and benefits as described by Walmart standards.

Qualifications

• Must be 18 years of age or older

Responsibilities

• Supervise associates and assign duties to ensure coverage and performance
• Provide direction on member service approaches and resolve issues per company guidelines
• Oversee ecommerce programs (Club Pick Up, Ship From Club) and monitor customer feedback and KPIs
• Maintain safety and compliance by following store policies and procedures

Skills

Supervisory experience

Customer service

Leadership

Job description

Walmart’s Sam’s Club in Bristol, VA is seeking a supervisor to assist management in directing associates, coaching on processes, and guiding member service. You will support the club’s ecommerce programs, monitor orders, and ensure safety and policy compliance while maintaining merchandise presentation and excellent customer service.

The role offers exposure to training, scheduling, and performance evaluation, with opportunities for growth and benefits as described by Walmart standards.