E-Commerce & Logistics Operations Lead

PGA TOUR Superstore; Northbrook (IL); On-site; USD 26,174 - 28,929; Full time

Job summary

PGA TOUR Superstore in Northbrook, IL seeks a Back-End Department Head (BEDH) to lead Logistics and E‑Commerce operations, ensuring product availability, accurate pricing, and proper signage on the sales floor. The BEDH will implement the Logistics Game Plan and maintain a high e-commerce fulfillment rate while upholding merchandise standards.

The role requires strong communication, leadership, and hands-on training of Associates, with flexibility for schedule and adherence to safety protocols.

Qualifications

• Strong listening and interpersonal skills.
• Solid verbal and written communication.
• Ability to use Microsoft Office.
• Retail experience preferred.

Responsibilities

• Oversee all Logistics and E-Commerce operations.
• Ensure product is in-stock, priced correctly, and signed.
• Direct on-floor work assignments and training.
• Collaborate with Store Leadership on monthly tasks.
• Maintain loss prevention and safety standards.
• Assist in opening/closing duties and cash handling.

Skills

Communication

Computer literacy

Accountability

Business acumen

Organization

Leadership

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite (Outlook)

Job description

PGA TOUR Superstore in Northbrook, IL seeks a Back-End Department Head (BEDH) to lead Logistics and E‑Commerce operations, ensuring product availability, accurate pricing, and proper signage on the sales floor. The BEDH will implement the Logistics Game Plan and maintain a high e-commerce fulfillment rate while upholding merchandise standards.

The role requires strong communication, leadership, and hands-on training of Associates, with flexibility for schedule and adherence to safety protocols.