e-Commerce Department Lead — Ops & Team Coach

Pick 'n Save; Eagle River (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

Pick 'n Save in Wisconsin Eagle River is seeking a Store e-Commerce Assistant to support the day-to-day operations of the store's e-Commerce department, upholding core values of respect, honesty, integrity, diversity and safety.

You will supervise and train team members, manage orders and labeling, assist with scheduling, troubleshoot equipment and ensure compliance with laws and company guidelines, in a fast-paced environment.

Qualifications

• Minimum: supervisory experience, ability to read shelf tags, basic computer skills, and strong communication.
• Basic math skills and self-directed work style are required.
• Desired: experience in production or warehouse settings, stocking shelves, or cashier experience.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
• Ensure team members follow laws, safety procedures and guidelines
• Train selectors and customer attendants per guidelines
• Act as the e-Commerce lead when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and staff needs
• Maintain intake of customer orders and assign work to selectors and customer attendants
• Print and distribute order labels, including perishables
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies and cleanliness of staging areas
• Report discrepancies in pricing, scanning, or item location
• Perform opening and closing procedures
• Learn and implement process improvements
• Provide feedback on daily and annual performance reviews
• Work cooperatively in high paced environments
• Manage conflict professionally
• Maintain honesty and integrity regarding information
• Follow directions and seek help when needed
• Support minors, individuals with special needs, and older adults
• Perform essential job functions with or without accommodations

Skills

Supervisory experience

Read shelf tags

Basic computer skills

Excellent communication

Basic math skills

Self-directed

Job description

Pick 'n Save in Wisconsin Eagle River is seeking a Store e-Commerce Assistant to support the day-to-day operations of the store's e-Commerce department, upholding core values of respect, honesty, integrity, diversity and safety.

You will supervise and train team members, manage orders and labeling, assist with scheduling, troubleshoot equipment and ensure compliance with laws and company guidelines, in a fast-paced environment.