e-COMMERCE/DEPARTMENT LEAD

Pick 'n Save in; Mount Pleasant (WI); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading supermarket chain seeks a dedicated e-Commerce/Department Lead to support its operations. This role involves supervising the e-Commerce department, ensuring customer satisfaction, conducting training, and assisting in daily tasks. The ideal candidate will have supervisory experience and strong communication skills.

Qualifications

• Proven supervisory experience in e-Commerce or retail.
• Excellent oral and written communication skills needed.
• Ability to manage projects independently.

Responsibilities

• Assist the Store e-Commerce manager with daily operations.
• Train team members and manage staffing needs.
• Troubleshoot e-Commerce equipment and maintain organization.

Skills

Supervisory experience

Self-directed

Basic math skills

Excellent communication skills

Basic computer knowledge

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operations of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Requirements

• Proven supervisory experience
• Self-directed, ability to execute projects with minimal supervision
• Basic math skills (i.e., counting, addition, and subtraction)
• Excellent oral/written communication skills
• Basic knowledge of computers
• Ability to read shelf tags

Desired Qualifications

• Experience in a production-oriented or warehouse environment, stocking shelves, or cashier experience
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to local, state, and federal laws, food safety procedures, and company guidelines
• Perform responsibilities of selectors and customer attendants as needed
• Train team members on all functions and duties of the selector and customer attendant roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and staff needs
• Maintain the intake of customer orders and assign work to selectors and customer attendants
• Print and distribute order labels, including for perishable departments
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies needed for duties
• Keep staging areas and equipment organized and clean
• Report discrepancies in pricing, scanning, item location, and temperature to the store e-Commerce manager
• Perform opening and closing procedures
• Implement process improvements as directed by the division or enterprise e-Commerce team
• Provide feedback on team members' performance for daily and annual reviews
• Must be able to perform essential job functions with or without reasonable accommodation