e-COMMERCE/DEPARTMENT LEAD

Kroger; Memphis (TN); On-site; USD 30,000 - 40,000; Part time

Job summary

Kroger is seeking an e-COMMERCE/DEPARTMENT LEAD to assist in managing its operations in Memphis. The role involves supervising staff, ensuring compliance with food safety laws, and training members on their responsibilities. Ideal for candidates with supervisory experience and excellent communication skills who are looking for a flexible part-time opportunity.

Benefits

Comprehensive healthcare

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Career growth opportunities

Qualifications

• Proven supervisory experience required.
• Ability to read shelf tags and basic computer knowledge.
• Excellent communication and basic math skills essential.

Responsibilities

• Assist the Store e-Commerce manager with daily operations.
• Train team members and act as department head when needed.
• Ensure compliance with food safety and legal standards.

Skills

Supervisory experience

Excellent communication skills

Basic computer knowledge

Self-directed with minimal supervision

Basic math skills

Job description

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Job Description

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Ensure team members adhere to local, state, and federal laws, food safety procedures, and company guidelines
• Perform responsibilities required of selectors and customer attendants as needed
• Train all functions and duties of the selector and customer attendant roles
• Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
• Assist with scheduling to meet operational and staff needs
• Maintain customer order intake and assign work to staff
• Print and distribute order labels, including for perishable departments
• Troubleshoot e-Commerce equipment and devices
• Maintain supplies and organization of staging areas and equipment
• Report discrepancies in pricing, scanning, item location, and temperature types
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team members' performance
• Work cooperatively in high-paced and stressful environments
• Manage conflict professionally
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodation

Qualifications

Minimum

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer knowledge
• Excellent communication skills
• Basic math skills
• Self-directed with minimal supervision

Desired

• Experience in production or warehouse environments, stocking, or cashier roles

About Us

From a small Cincinnati grocery store over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We pride ourselves on diverse teams, innovation, and creating great experiences for customers and communities. We value people and aim to support your success and growth.

What You’ll Receive

Our benefits include comprehensive healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail