e-COMMERCE/DEPARTMENT LEAD

Kroger in; Bloomfield Hills (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading grocery store as an e-COMMERCE/DEPARTMENT LEAD, where you will manage daily operations and support team growth. This role offers comprehensive benefits and opportunities for personal and professional development, making it perfect for those who are caring and eager to learn.

Benefits

Extensive healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts on food and travel

Emotional and financial support

Qualifications

• Proven supervisory experience required.
• Ability to read shelf tags and perform basic math.
• Excellent communication skills (oral and written).

Responsibilities

• Assist the Store e-Commerce manager in day-to-day operations.
• Train team members and manage order intake.
• Ensure compliance with food safety procedures.

Skills

Communication

Supervisory experience

Self-directed

Basic math skills

Basic computer skills

Job description

e-COMMERCE/DEPARTMENT LEAD (Finance)

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. With a history of innovation, we strive to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits supporting your well-being, including Physical, Emotional, Financial, and more. We help you thrive with access to:

• Extensive healthcare coverage, including medical, dental, vision, and prescriptions, via company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more details about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements:

• Proven supervisory experience
• Ability to read shelf tags
• Basic computer skills
• Excellent communication skills (oral and written)
• Basic math skills (e.g., counting, addition, subtraction)
• Self-directed with the ability to execute projects independently

Desired Qualifications and Responsibilities:

• Experience in a production or warehouse environment, stocking shelves, or cashier roles
• Meet/exceed customer expectations regarding shopping experience, variety, freshness, and cleanliness
• Ensure compliance with laws, food safety procedures, and company policies
• Perform duties of selectors and customer attendants as needed
• Train team members in all functions and duties
• Act as the e-Commerce department lead when the Store e-Commerce manager is unavailable
• Assist with scheduling and order intake, and distribute work accordingly
• Manage order labels and troubleshoot equipment issues
• Maintain supplies, organization, and cleanliness of work areas
• Report discrepancies and issues to the manager
• Perform opening and closing procedures
• Implement process improvements as directed
• Provide feedback on team performance and participate in reviews
• Work effectively in high-paced, stressful environments
• Manage conflicts professionally and ethically
• Follow directions and seek assistance when needed
• Support interactions with minors, individuals with special needs, and older adults
• Perform essential job functions with or without reasonable accommodations