E-Commerce Coordinator

Lkq-Corporation; Garner (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Parental Leave

401k with Match

Life Insurance

Job summary

Basic math, strong communication, and customer service experience are essential. Prior exposure to online marketplaces and automotive parts is a plus. This is an on-site role with benefits and growth opportunities.

Qualifications

• High school diploma or GED required.
• At least 1 year in telephone or internet sales, customer service, and/or route sales.
• College coursework is preferred.
• Experience with online marketplaces (e.g., Amazon) preferred.
• Automotive parts knowledge is a plus.
• Photography experience is a plus.

Responsibilities

• Process online orders and coordinate in-house order filling.
• Support shipping activities for online orders.
• Maintain product listings and materials on websites and online marketplaces.
• Monitor marketplace storefront performance and inventory levels.
• Respond to customer inquiries with product pricing and shipping data.

Skills

Customer service

Multi-tasking

Basic math

Computer literacy

Sales experience

Communication skills

Education

High School Diploma / GED

College coursework

Tools

Amazon marketplace

Job description

Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be. Apply now and take the first step toward a rewarding career!Responsible for processing online orders for company products and/or services, coordinating in-house product order filling, processing and shipping activities to support online orders, and assisting in maintaining product listings and materials on websites and in online marketplaces.Essential Job DutiesMonitor the health and performance of marketplace storefronts.Maintain good standings for marketplace stores and their product listings based on guidelines providedPost and upload product material and listings on websites/portals to support digital marketing programs.Monitor inventory changes to ensure minimum stock levels and notify management when levels do not support the threshold.Process orders by entering orders and reviewing orders for correct handling, pricing, quantities, and shipping data.Respond to customer inquiries and provide technical support on new or existing orders. Inform customers of unit prices, shipping dates, anticipated delays, and any additional information needed by the customer.Set up special order part numbers that are not regularly stocked.Assume other duties as assigned.Supervisory ResponsibilitiesNot responsible for supervising employees.Minimum RequirementsEducation & ExperienceHigh School Diploma/GED.1+ years of prior telephone sales, internet sales, customer service, and/or route sales.Preferred RequirementsCollege coursework desired. Prior automotive experience and knowledge of automotive parts.Online Marketplace experience, i.e. Amazon or similar.Photography experience.Knowledge/Skills/AbilitiesAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.Basic computer skills.Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others, and make presentations to the department or middle management.Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.Decisions generally affect one’s job or assigned functional area.Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.Handle multiple tasks or projects simultaneously with moderate complexity.No additional competencies required.Essential Physical Demands/Work EnvironmentWork is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.Travel may be required periodically, including overnight stays (contingent on position requirements).The employee must occasionally lift and/or move up to 25 pounds.Benefits:Health/Dental/Vision InsurancePaid Time OffPaid Parental LeaveFertility Coverage401k with Generous Company MatchCompany Paid Life Insurance and Long-Term DisabilityShort-Term DisabilityEmployee Assistance ProgramTuition ReimbursementEmployee DiscountsJoin us for an exciting career journey with positive, driven individuals.