E-Commerce Auto Sales Associate: Drive Customer Wins

AutoNation; North Richland Hills (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

401k matching

Health, dental, vision insurance

Maternity benefits

Associate purchase and discount plans

Job summary

AutoNation is seeking an enthusiastic E-commerce Sales Associate to guide customers through the vehicle buying process online, over the phone, and in-store. You will respond to leads promptly, answer questions, and provide information to help customers complete purchases in our no-haggle environment.

You will use technology to assist customers, follow up to ensure satisfaction, and help transition buyers to the Service department for ongoing ownership support.

Qualifications

• Proven ability to provide an exceptional customer experience.
• Strong communication and interpersonal skills.
• Goal-oriented with ability to drive sales outcomes.
• Experience in sales or customer service preferred.
• Comfort with using technology to assist customers.

Responsibilities

• Interacts with customers online, over the phone, and in-store to guide vehicle purchases.
• Responds to leads promptly and provides information to close deals.
• Transfers customers to the Service department after purchase to support ownership experience.

Skills

Customer service

Communication

Sales

Interpersonal skills

Organizational skills

Technology savvy

Follow-up

Education

High school diploma or equivalent

Job description

AutoNation is seeking an enthusiastic E-commerce Sales Associate to guide customers through the vehicle buying process online, over the phone, and in-store. You will respond to leads promptly, answer questions, and provide information to help customers complete purchases in our no-haggle environment.

You will use technology to assist customers, follow up to ensure satisfaction, and help transition buyers to the Service department for ongoing ownership support.