E-Commerce Associate

The Salvation Army; Stockton (CA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Career growth

Paid time off

Employee discounts

Monthly incentive bonus

Medical, dental, and vision

Retirement plan

AFLAC

EAP

Job summary

The Salvation Army Stockton ARC is seeking an Ecommerce Associate to manage high-value merchandise for the organization's online listings and ensure steady store supply. You will research pricing, verify item authenticity, photograph products, and handle listing and shipping workflows to meet daily quotas.

Responsibilities include customer support, inventory control, and collaboration with the district sales team to drive online sales and program support.

Qualifications

• High School graduate or equivalent.
• Demonstrated competency in skill area as indicated by verifiable training and/or experience.
• Ability to read and write and to understand and follow both written and verbal instructions.

Responsibilities

• Select high valued merchandise for ecommerce and supply stores.
• Research items to determine best price.
• Test items for functionality or authenticity before posting.
• Use Terapeak and listing/shipping software (SureDone, ShipStation).
• Maintain inventory procedures and track physical inventory.
• Assist with photography for online listings.
• Handle customer support via phone and email.
• Update customers on order status in real time.
• Meet daily posting quotas and sales targets.
• Collaborate with supervisors and team on daily ecommerce operations.

Skills

Customer service

Inventory management

Photography

Research tools

Listing/shipping software

Education

High School diploma or equivalent

Tools

Terapeak

SureDone

ShipStation

Job description

Stockton ARC
Salvation Army Adult Rehab Center
Stockton, CA 952057096, USA

Description

$16.90 per hour

Full time

ABOUT THE ARC

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR RETAIL TEAM

Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Stockton Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving and teamwork skills, while contributing to the success of our Program and its participants.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Discounts
• Monthly management incentive bonus
• Medical, Dental, and Vision
• Retirement Plan
• AFLAC
• Employee Assistance Program (EAP)

As our enthusiastic and hardworking ECOMMERCE ASSOCIATE, you will be responsible for (but not limited to):

• Selecting high valued merchandise located at ARC Center to sell on ecommerce platform and supply physical stores with steady supply of collectible merchandise.
• Performing extensive research on items to be posted; determines best possible price.
• Testing items to confirm functionality or authenticity prior to posting (e.g., electronics, jewelry).
• Basic understanding of third-party research software, Tera peak; including the ability to use listing and shipping software, Sure Done, Ship Station.
• Administering inventory procedures to track physical inventory currently on auction and to ensure pending items are carefully secured in designated area.
• Assisting with photography of items for sale to be displayed on auction website.
• Handling phone and emailing customer support in a timely manner.
• Following up on all orders with customers in real time.
• Meeting daily posting quotas and weekly and monthly sales targets determined by Supervisor.
• Taking an active role and partnering with the District Sales Manager, E-Commerce Specialist Associate, and team members in the day-to-day operation of the ecommerce business.

Qualifications to be considered for this position:

• High School graduate or equivalent.
• Demonstrated competency in skill area as indicated by verifiable training and/or experience.
• Ability to read and write and to understand and follow both written and verbal instructions.

Physical Demands:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects and move heavy objects such as household and office furniture, packages, and all other bulk items.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.