A leading professional services organization is seeking an experienced E-Billing Specialist to support its Billing function with the setup, submission, and ongoing management of electronic billing.
This role will ensure client and matter setups are accurate, invoices comply with client billing guidelines, and electronic submissions are completed accurately and on time. The ideal candidate will have prior law firm billing experience, strong e-billing knowledge, and excellent attention to detail.
Responsibilities
- Set up new clients and matters for electronic billing and ensure accurate configuration.
- Review and interpret client billing guidelines and establish appropriate e-billing requirements.
- Coordinate rates, timekeepers, budgets, and other billing information with attorneys, billing teams, clients, and vendors.
- Submit electronic invoices and monitor submission and payment status through client portals and BillBlast.
- Research and resolve rejected invoices, including corrections, resubmissions, and appeals.
- Communicate invoice and rejection statuses to Collections and other internal stakeholders.
- Monitor e-billing portals for new requirements, invoice updates, and outstanding issues.
- Maintain reports for rejected invoices, appeals, accruals, and other e-billing activity.
- Assist Billing Management with reporting, process improvements, and special projects.
- Maintain accurate billing records and documentation.
Requirements
- Previous law firm billing experience required; 3+ years of e-billing experience strongly preferred.
- Experience with Elite Enterprise, Elite 3E, or Aderant required.
- Familiarity with platforms such as Serengeti, Collaborati, Passport, BillingPoint, CounselLink, e-Billing Hub, or BillBlast preferred.
- Intermediate Microsoft Excel skills and strong overall Microsoft Office proficiency.
- Ability to interpret complex client billing guidelines and translate requirements into accurate e-billing processes.
- Exceptional attention to detail, organization, and data accuracy.
- Strong analytical, troubleshooting, communication, and interpersonal skills.
- Ability to independently manage competing priorities and meet deadlines in a fast-paced environment.
- Flexible and adaptable with the ability to learn new systems and processes quickly.