E-Billing Associate Manager

Brewer Morris; Chicago (IL); On-site; USD 98,000 - 120,000; Full time

Job summary

Brewer Morris is seeking an eBilling Associate Manager in Chicago to oversee electronic billing operations, drive process improvements, and lead a dedicated eBilling team. You will coordinate with finance, billing, and IT to ensure accurate timekeeper rates, client data, and LEDES submissions.

The role requires five-plus years in billing/eBilling, strong Excel skills, and prior supervisory experience. Hybrid work options and collaboration with global offices are available.

Qualifications

• At least five years of relevant billing or eBilling experience.
• Experience with electronic billing systems, including eBillingHub.
• Advanced proficiency in Microsoft Excel.
• Strong understanding of electronic invoice submissions, billing portals, timekeeper rates, and invoice-status management.
• Bachelor's degree in Accounting, Business, Finance, or a related field.
• Experience with the 3E billing application.
• Previous supervisory, team-lead, training, or mentoring experience.

Responsibilities

• Oversee compliance with electronic billing systems and vendor portals.
• Communicate eBilling requirements to attorneys, finance professionals, and staff.
• Evaluate current eBilling processes for efficiency and accuracy.
• Ensure LEDES billing formats meet client requirements.
• Partner with IT to implement new billing formats and system enhancements.
• Oversee eBillingHub invoice statuses and reporting.
• Address inquiries from attorneys, clients, and staff regarding eBilling and timekeeper rates.
• Conduct root-cause analyses and identify process improvements.
• Supervise and develop eBilling team members.

Skills

eBilling

Microsoft Excel

Communication

Leadership/Team supervision

Process improvement

Education

Bachelor's degree in Accounting, Business, Finance, or related field

Tools

eBillingHub

3E billing application

Job description

A leading international law firm is seeking an eBilling Associate Manager to join its Chicago-based finance team. This position offers a strong combination of electronic billing oversight, team leadership, systems management, and process improvement.

The eBilling Associate Manager will oversee processes related to the electronic exchange of billing information, timekeeper rates, and other financial data between the firm and its clients. Working within a 12-person eBilling team, this individual will support senior leadership and collaborate with colleagues across the firm’s global offices.

The position will also partner closely with Billing, Accounts Receivable, Client Accounting, Pricing, Financial Terms Management, Accounts Payable, Revenue Management, and IT to provide excellent service and minimize financial exposure.

Key Responsibilities

• Ensure compliance with the requirements of the electronic billing systems and vendor portals used by the firm.
• Communicate eBilling requirements and procedures to the appropriate attorneys, finance professionals, and administrative personnel.
• Evaluate current processes related to electronic billing implementations and timekeeper rate submissions, identifying opportunities for greater efficiency and accuracy.
• Ensure that the firm’s Legal Electronic Data Exchange Standard, or LEDES, billing formats comply with client requirements.
• Partner with the internal IT team to implement new billing formats and system enhancements as needed.
• Evaluate processes involving eBillingHub, third-party vendor portals, and timekeeper rate submissions.
• Oversee the accurate management of invoice statuses within eBillingHub.
• Report on rejected, reduced, or unsubmitted invoices and provide guidance regarding issue resolution.
• Address electronic billing and timekeeper rate questions from attorneys, clients, and business professionals across the organization.
• Conduct root-cause analyses and identify process improvements or training opportunities that can prevent recurring issues.
• Supervise and support eBilling team members through work review, training, coaching, and performance management.
• Develop and maintain documentation for electronic billing processes and procedures.
• Review new matters for electronically billed clients to ensure that necessary billing information is accurately entered into the firm’s systems.
• Coordinate with Billing professionals, attorneys, administrative teams, and clients to obtain missing or required information.
• Deliver a consistently high level of service to attorneys, clients, and internal stakeholders.

Required Qualifications

• At least five years of relevant billing or eBilling experience.
• Previous experience within a law firm or another professional services environment.
• Experience with electronic billing systems, including eBillingHub.
• Experience defining processes, performing root-cause analyses, and implementing process improvements.
• Advanced proficiency in Microsoft Excel.
• Strong understanding of electronic invoice submissions, billing portals, timekeeper rates, and invoice-status management.

Preferred Qualifications

• Bachelor's degree in Accounting, Business, Finance, or a related field.
• Experience with the 3E billing application.
• Previous supervisory, team-lead, training, or mentoring experience.

Skills and Competencies

• Strong organizational skills and attention to detail.
• Sound judgment and discretion.
• Strong interpersonal and communication skills.
• Analytical and solutions-oriented approach.
• Ability to collaborate effectively with colleagues across departments and offices.
• Ability to maintain confidentiality when handling sensitive financial information.
• Ability to perform effectively under pressure.
• Ability to manage competing projects, deadlines, and priorities.
• Schedule: Hybrid, three days per week in the office
• Team: 12-person eBilling team
• Compensation: $98,300-$120,000, with potential flexibility for more senior candidates