Senior Billing Specialist

SmartRecruiters, Inc.; Chicago (IL); On-site; USD 72,000 - 82,000; Full time

Job summary

SmartRecruiters, Inc. in Chicago is seeking a Senior Billing Specialist to manage complex client billing for a busy law firm, leveraging 3E or Elite systems. The role requires 5+ years of experience with a strong focus on accuracy and efficiency.

You will review attorney hours and disbursements, edit proformas, apply funds, monitor WIP/AR, and mentor junior staff while collaborating closely with attorneys and clients to ensure timely, compliant billing processes.

Qualifications

• 5+ years of billing experience in a law firm.
• Proficiency with Elite or 3E and Microsoft Office.
• Ability to manage high-volume, complex billing cycles.
• Mentor junior staff and communicate with attorneys.
• Strong analytical and problem-solving skills.

Responsibilities

• Review and bill attorney hours and disbursements to clients.
• Review and edit proformas in response to requests.
• Process write-offs and apply retainer/unallocated funds.
• Monitor WIP and AR; manage billing cycles efficiently.
• Create billing reports and assist with exhibits in court if needed.
• Mentor junior staff and train new employees.

Skills

Billing software

3E

Elite

Microsoft Office

Attention to detail

Communication skills

Tools

3E

Elite

Microsoft Office

Job description

• Compensation: USD 72,000 - USD 82,000 - yearly

Company Description

Overview
Our client is seeking a highly skilled and detail-oriented Senior Billing Specialist to join their team. This role is ideal for a seasoned billing professional with 5+ years of law firm experience, a strong command of complex client billing arrangements, and proficiency in 3E or Elite systems. The ideal candidate will be a proactive problem-solver with exceptional communication skills, capable of managing high-volume billing cycles, mentoring junior staff, and ensuring accuracy and efficiency in all billing operations.

Job Description

As a Senior Billing Specialist, your job duties will include but not be limited to:

• Review and bill attorney hours and disbursements to clients
• Review and edit proformas in response to attorney and secretary requests
• Apply retainer/unallocated funds as directed by attorney; enter BOA charges and apply BOA
• Process write-offs following Firm policy
• Ability to execute complex bills in a timely manner
• Assist with training and mentoring of new employees and less experienced billing staff
• Successfully manages the billing operation of the Firm’s high volume and complex client relationships, involving intricate billing arrangements, acts in an advisory capacity of their attorneys on billing matters
• Monitor and manage WIP and AR assignments
• Update Rates and Split Billing Credit Allocation into the 3E System
• Administrative responsibilities are consistently well-maintained (rate updates, electronic submissions/appeals and unallocated balances)
• Ability to effectively interact and communicate with attorneys, secretaries, and clients
• Ensure that billing cycles are handled efficiently and accurately
• Research, analyze and respond to inquiries regarding billing, split billing credit allocation and rate issues.
• Create billing reports and spreadsheets for analyses as required; ability to identify and generate billing reports as requested
• May assist in preparing documentation for exhibits in court
• Perform Special projects as assigned

Qualifications

• Ability to prioritize and multitask in a fast-paced environment
• Ability to handle confidential information in a discreet, professional manner
• Must have strong attention to detail
• Ability to meet deadlines and use time efficiently
• Ability to demonstrate good common sense and sound judgment
• Ability to work independently, overtime during firm's Fiscal and Calendar year-end, self-starter
• Must have strong verbal and written communication skills and excellent organizational skills
• Ability to be an effective team member and display initiative
• Ability to participate in special projects
• Identify opportunities for improvement and proactively work with Shareholders and management to implement improved processes
• Monitor new processes and workflows to ensure effectiveness

Qualifications & Required Experience:

• 5+ years billing experience in a law firm environment required
• Proficiency in billing software (e.g., Elite, 3E) and Microsoft Office
• Demonstrate ability to manage large and most complex billing arrangements and ensures the highest quality and customer service
• Position also requires the ability to work under pressure to meet strict deadlines.
• Good analytical and problem solving skills, and understanding of accounting best practices
• Knowledge of E-Billing Hub and different E-Billing Platforms
• Extensive knowledge to serve as a mentor to other billers and to assist management with special projects

Additional Information

V Elizabeth is an equal-opportunity employer and values diversity in the workplace. Join our team and help us create a supportive and inclusive work environment for our delivery service partners and employees.

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