E-Billing Appeals Specialist

Dentons; Washington, Baltimore (District of Columbia, MD); On-site; USD 90,000 - 130,000; Full time

Job summary

Dentons US LLP is seeking an E-Billing Appeal Specialist to manage the electronic billing appeal processes for domestic clients and e-vendors. The role emphasizes strong analytical and problem-solving skills and reports to the E-Billing Manager.

Candidates should have 5+ years in legal e-billing and appeals, law firm experience, and proficiency with 3E or Elite Enterprise. The position offers a competitive salary and benefits package.

Qualifications

• 5+ years legal e-billing and appeals experience.
• Law firm experience required.
• Expertise with 3E or Elite Enterprise.

Responsibilities

• Administer and document all electronic billing appeals.
• Maintain vendor profiles for each e-billing platform.
• Meet with billers, ebillers and managers to discuss appeals.
• Generate and distribute e-billing reports weekly.
• Troubleshoot and resolve e-billing problems.
• Update and manage client websites.
• Communicate guidelines updates to Finance team and timekeepers.
• Coordinate with Collections to follow up on aged electronic invoices.
• Resolve rejected invoices within two business days.

Skills

e-billing expertise

legal experience

communication skills

attention to detail

organization skills

flexibility to overtime

Tools

3E

Elite Enterprise

Job description

Dentons US LLP is currently recruiting for an E-Billing Appeal Specialist. This position will be responsible for the administration of the electronic billing appeal processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. This position will report to the E-Billing Manger

Responsibilities

• Responsible for the administration and documentation of all electronic billing appeals.
• Maintain vendor profiles for each electronic billing platform, including current policies, requirements, and contact information.
• Meet with billers, ebillers and managers to discuss appeals in process.
• Generate and distribute e-billing reports on a weekly basis.
• Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
• Update and manage client websites
• Communicate e-billing guideline updates to key Finance Team members, Billing Coordinators, and timekeepers to support compliance and reduce preventable appeals.
• Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
• Address all rejected invoices within two business days, once transferred from the Billing Coordinator.
• These duties may be ongoing or ad hoc in nature.
• Other duties as may be assigned to fully meet the requirements of the position.

Experience & Qualifications

• 5+ years legal e-billing and appeals experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub, BillBlast)
• Law firm experience required.
• Expertise with 3E or Elite Enterprise, required.
• Excellent verbal and written communication skills.
• Self-starter that delivers superior customer service
• Must be detail-oriented with excellent organizational skills.
• Ability to work in a fast-paced environment.
• Flexibility to work overtime, as needed

Dentons US LLP offers a competitive salary and benefits package.

Dentons US LLP is an Equal Opportunity Employer of Individuals with Disabilities and Protected Veterans. Dentons US LLP is an Affine ...

Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.