E-Billing Appeals Specialist

Dentons Canada; Washington (District of Columbia); On-site; USD 83,000 - 96,000; Full time

Job summary

Dentons US LLP is seeking an E-Billing Appeal Specialist in Washington DC. The role administers electronic billing appeals for domestic clients and e-vendors, reporting to the E-Billing Manager. Strong analytical and problem-solving skills are essential.

The ideal candidate has law-firm experience and expertise with major e-billing platforms, including 3E or Elite Enterprise. This position offers competitive pay and comprehensive benefits.

Qualifications

• 5+ years legal e-billing and appeals experience.

Responsibilities

• Responsible for the administration and documentation of all electronic billing appeals.
• Maintain vendor profiles for each electronic billing platform, including current policies, requirements, and contact information.
• Meet with billers, ebillers and managers to discuss appeals in process.
• Generate and distribute e-billing reports on a weekly basis.
• Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
• Update and manage client websites.
• Communicate e-billing guideline updates to key Finance Team members, Billing Coordinators, and timekeepers to support compliance and reduce preventable appeals.
• Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
• Address all rejected invoices within two business days, once transferred from the Billing Coordinator.
• These duties may be ongoing or ad hoc in nature.
• Other duties as may be assigned to fully meet the requirements of the position.

Skills

Legal e-billing

Analytical skills

Communication skills

Customer service

Attention to detail

Tools

3E/Elite Enterprise

eBillingHub

Serengeti

Collaborati

Legal Precision

BillBlast

Job description

Washington DC, DC, US Atlanta, GA, US Kansas City, MO, US St. Louis, MO, US Chicago, IL, US

Sep 11, 2026

Dentons US LLP is currently recruiting for an E-Billing Appeal Specialist. This position will be responsible for the administration of the electronic billing appeal processes for all domestic clients and e-vendors. The ideal candidate will possess strong analytical and problem solving skills. This position will report to the E-Billing Manager.

Responsibilities

• Responsible for the administration and documentation of all electronic billing appeals.
• Maintain vendor profiles for each electronic billing platform, including current policies, requirements, and contact information.
• Meet with billers, ebillers and managers to discuss appeals in process.
• Generate and distribute e-billing reports on a weekly basis.
• Work within the E-billing Hub and help troubleshoot/resolve electronic billing problems.
• Update and manage client websites
• Communicate e-billing guideline updates to key Finance Team members, Billing Coordinators, and timekeepers to support compliance and reduce preventable appeals.
• Work with Collections Team to solidify proactive follow-up on aged invoices submitted electronically.
• Address all rejected invoices within two business days, once transferred from the Billing Coordinator.
• These duties may be ongoing or ad hoc in nature.
• Other duties as may be assigned to fully meet the requirements of the position.

Experience & Qualifications

• 5+ years legal e-billing and appeals experience (e.g. Serengeti, Collaborati, Legal Precision, eBillingHub, BillBlast)
• Law firm experience required.
• Expertise with 3E or Elite Enterprise, required.
• Excellent verbal and written communication skills.
• Self-starter that delivers superior customer service
• Must be detail-oriented with excellent organizational skills.
• Ability to work in a fast-paced environment.
• Flexibility to work overtime, as needed

Chicago and Washington DC only DOE $83,000 - $96,000

Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.

Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.

If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at [phone] or contact us at [e-mail].

About Dentons

Redefining possibilities. Together, everywhere. For more information visitwww.dentons.com