E-Bike Store Manager: Lead Sales & Customer Experience

Heybike; San Marcos (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Galaxy Mobility is seeking a hands-on Retail Store Manager for an e-bike retail store in California. You will lead store operations, guide the team, and ensure an exceptional customer experience across Heybike and related brands.

You will balance sales, operations, and people management in a fast-growing mobility company, delivering strong results and maintaining brand standards in-store.

Qualifications

• Proven track record of retail management and team leadership.
• Strong sales performance and coaching abilities.
• Excellent customer service and communication.
• Experience with inventory, store operations, and reporting.

Responsibilities

• Oversee daily store operations, staffing, and scheduling.
• Drive sales, meet targets, and improve conversion.
• Maintain product displays and store presentation.
• Train and coach employees on product knowledge and service standards.
• Coordinate promotions and local marketing activities.
• Ensure safe and compliant store operations.
• Handle customer questions and after-sales issues.

Skills

Retail management

Sales leadership

Customer service

Team leadership

Inventory management

Communication

Flexibility

Job description

Galaxy Mobility is seeking a hands-on Retail Store Manager for an e-bike retail store in California. You will lead store operations, guide the team, and ensure an exceptional customer experience across Heybike and related brands.

You will balance sales, operations, and people management in a fast-growing mobility company, delivering strong results and maintaining brand standards in-store.