Store Manager: E-Bike Ops & Growth Leader

Whizz; New York (NY); Presencial; USD 60.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Training provided

Paid time off

401(k) retirement plan

Performance-based bonuses

Company e-bike program: $1/month

Growth-oriented environment

Resumo da vaga

Whizz, a leader in innovative transportation solutions for delivery riders, is looking for a Store Manager to oversee all store operations, drive sales, and develop a high-performing team. The role focuses on delivering an exceptional customer experience while maintaining ERP accuracy and managing the end-to-end bike readiness cycle, including diagnostics and QA.

You will analyze store performance data and provide weekly KPI insights to leadership, guiding pricing, product mix, and efficiency

Qualificações

• 3+ years of managerial experience in retail or fast-paced operations.
• Proven leadership and team development skills.
• Strong business acumen with ability to analyze performance metrics.
• Excellent communication, problem-solving, and organizational skills.
• Experience with e-bike mechanics or related technical work (preferred).
• Experience with ERP/CRM systems and reporting tools (preferred).

Responsabilidades

• Drive store profitability through revenue growth and cost-aware operations.
• Lead, train, and develop the store team to high performance.
• Achieve subscription and accessory sales targets and deliver excellent customer service.
• Maintain 100% ERP accuracy for store inventory and protect assets.
• Oversee bike readiness from diagnostics to QA and ensure timely repairs.
• Provide weekly KPI reports and strategic recommendations to leadership.

Conhecimentos

P&L management

Team leadership

Analytical skills

Customer focus

ERP experience

Ferramentas

ERP/CRM systems

Descrição da vaga

Whizz, a leader in innovative transportation solutions for delivery riders, is looking for a Store Manager to oversee all store operations, drive sales, and develop a high-performing team. The role focuses on delivering an exceptional customer experience while maintaining ERP accuracy and managing the end-to-end bike readiness cycle, including diagnostics and QA.

You will analyze store performance data and provide weekly KPI insights to leadership, guiding pricing, product mix, and efficiency