E-Bike Store Manager: Growth, Leadership & Bonuses

WHIZZ; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Training provided

Paid time off

401(k) retirement plan

Performance-based bonuses

Company E-Bike Program

Collaborative environment

Job summary

Whizz, a leader in innovative transportation solutions for delivery riders, is seeking a strategic Store Manager to lead our Chicago, IL e-bike store. You will oversee all store operations, drive sales, develop a high-performing team, and ensure an exceptional customer experience.

The role emphasizes P&L accountability, customer and sales excellence, and ERP accuracy for inventory. You will manage repairs workflow, report weekly KPIs, and foster a culture of ownership.

Qualifications

• Minimum 3 years of managerial experience in retail, consumer services, or fast-paced operational environments.
• Proven leadership and team development abilities.
• Strong business acumen with the ability to analyze metrics and drive growth.
• Excellent communication, problem-solving, and organizational skills.
• Understanding of e-bike mechanics or related technical experience (preferred).
• Experience with ERP/CRM systems and reporting tools (preferred).

Responsibilities

• P&L & Strategic Growth: Drive store profitability by growing revenue, optimizing workflows, and reducing costs.
• Team Leadership & Development: Build, train, and mentor the store team to meet performance goals.
• Customer & Sales Excellence: Achieve subscription/accessory targets and ensure a top customer experience.
• Asset & ERP Accountability: Ensure 100% ERP accuracy for store inventory and lead loss prevention.
• Operational Mastery: Manage bike readiness, diagnostics, repair prioritization, and QA compliance.
• Data & Insights: Provide weekly KPI reports and recommend improvements to product, pricing, and efficiency.

Skills

People leadership

Strategic thinking

Communication

Organizational skills

Industry knowledge

Tools

ERP/CRM systems

Job description

Whizz, a leader in innovative transportation solutions for delivery riders, is seeking a strategic Store Manager to lead our Chicago, IL e-bike store. You will oversee all store operations, drive sales, develop a high-performing team, and ensure an exceptional customer experience.

The role emphasizes P&L accountability, customer and sales excellence, and ERP accuracy for inventory. You will manage repairs workflow, report weekly KPIs, and foster a culture of ownership.