E-911 COMMUNICATIONS OFFICER

Walker County, Georgia Government; LaFayette (GA); On-site; USD 20,457 - 29,136; Full time

Job summary

Local Government Authority is seeking an E-911 Communications Officer in LaFayette, Georgia. This role involves answering E-911 lines, dispatching emergency services, and maintaining communication with various departments. Candidates must have a high school diploma and meet specific training and certification requirements. This is a critical position in ensuring timely response to emergencies, offering a pay range of $18.00/hr.

Qualifications

• Must type thirty words per minute accurately.
• Must complete a forty-hour training course for Communications Officer.
• Must successfully maintain LED GCIC/NCIC certification.

Responsibilities

• Answer all non-emergency and emergency E-911 telephone lines.
• Dispatch and direct responding units promptly.
• Maintain status and availability of emergency service units.
• Communicate with various groups involved in operations.

Skills

Telecommunications Interpretation

Dispatching

Communication Skills

Typing (30 wpm)

Education

High school diploma or equivalent

Job description

Walker County is currently seeking applications for an E-911 Communications Officer. Applicant must be able to receive and interpret information through telecommunications equipment, and verbally and accurately dispatch that information in a timely manner to the proper authority.

Walker County, Georgia Government provided pay range

This range is provided by Walker County, Georgia Government. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $18.00/hr

Job Summary

Answer all non-emergency and emergency E-911 telephone lines, obtaining and recording pertinent information regarding the nature and urgency of the situation; determine appropriate response and expeditiously alert responsible units or agencies via radio or telephone.

Responsibilities

• Answer all non-emergency and emergency E‑911 telephone lines, obtaining and recording pertinent information regarding the nature and urgency of the situation; determine appropriate response and expeditiously alert responsible units or agencies via radio or telephone.
• Dispatch and direct responding service units, City Fire/Rescue, County Fire/Rescue, EMS, and Law Enforcement Agencies promptly to emergencies and other locations according to SOG.
• Maintain constant status and availability of all emergency service units; keep continuous records of mobile units.
• Interact and communicate with various groups and individuals involved in the operations of all related departments including co-workers, the general public, outside agencies, wrecker companies, security agencies, and other city, county, state and federal agencies.

Minimum Qualifications

• High school diploma (or equivalent).
• Employee must be able to type thirty words per minute accurately.
• Employee must successfully complete a forty‑hour training course for Communications Officer per Georgia State Law.
• Employee must successfully complete and maintain LED GCIC/NCIC certification, or any equivalent combination of education, training, and experience which provides the required knowledge, skills and abilities for this position.
• Employee must be EMD qualified and have the ability to learn and apply new skills in the area of telephone and radio communications relative to emergency services.
• Employee must be able to stay at a stationary position for extended periods.