Dynamics 365 Techno-Functional Lead | CRM & Data Innovator

Tata Consultancy Services Limited; Malvern (Chester County); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Discretionary Annual Incentive

Medical Coverage: Medical & Health, DS

Dental & Vision

Disability & Insurance

Commuter Benefits

Certification & Training Reimbursement

Vacation & Holidays

401K Plan

Performance Bonus

Job summary

Tata Consultancy Services Limited in Malvern, PA is seeking a Technical Lead specialized in Microsoft Dynamics CRM to design, develop, and integrate CRM solutions. You will lead CRM development efforts, implement plugins, workflows, and reports, and collaborate with business teams in an Agile SCRUM environment.

The role requires strong .NET skills, experience with REST/SOAP integrations, and expertise in Power BI and data tooling. On-site work in Malvern with a focus on client outcomes.

Qualifications

• Direct, hands-on expertise in Microsoft Dynamics CRM with plugins and workflows.
• Experience creating OOB CRM reports and custom SSRS reports.
• Configuring and customizing Dynamics CRM, CRM Web API and JavaScript (OData/REST).
• CRM Online/Dynamics 365 product knowledge: Entities, workflows and configuration.
• CRM functional areas: Sales, Marketing and Service management.
• Strong .NET skills: WCF, SSIS, SSRS, SQL Server.
• Power BI, Azure Data Factory and Microsoft Fabric expertise.
• CRM security model and deployment approaches.

Responsibilities

• Strong oral/written communication with business teams.
• Collaborate with business to gather and refine requirements.
• Participate in Agile SCRUM ceremonies and deliver features.
• Lead high-level design sessions and propose best-practices.
• Develop new features and ensure client-centric solutions.
• Drive operational excellence and continuous improvement.

Skills

MS Dynamics CRM

Power BI

Azure Data Factory

Microsoft Fabric

CRM Web API

NServiceBus

JavaScript (OData/REST)

SQL Server

Education

Bachelor of Computer Science

Tools

Microsoft Dynamics CRM

CRM Web API

Power BI

Azure Data Factory

Microsoft Fabric

NServiceBus

JavaScript (OData/REST)

Job description

Tata Consultancy Services Limited in Malvern, PA is seeking a Technical Lead specialized in Microsoft Dynamics CRM to design, develop, and integrate CRM solutions. You will lead CRM development efforts, implement plugins, workflows, and reports, and collaborate with business teams in an Agile SCRUM environment.

The role requires strong .NET skills, experience with REST/SOAP integrations, and expertise in Power BI and data tooling. On-site work in Malvern with a focus on client outcomes.