Dynamics 365 System Admin — ERP/WMS & Analytics

McLane Global; Henderson (CO); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid time off

Company holidays

Professional development assistance

Job summary

McLane Global in Henderson, Colorado seeks a Dynamics 365 Administrator to oversee Finance, SCM, and WMS configurations, monitor health, manage incidents, and coordinate deployments with IT and partners.

You will ensure security, data integrity, and process improvements, support warehouse operations, and develop Power BI dashboards. Requires hands-on ERP experience and strong collaboration skills.

This role offers base salary, benefits, and a focus on continuous improvement.

Qualifications

• Bachelor’s degree required or equivalent combination of education and experience.
• At least three years of hands-on Dynamics 365 Finance and Operations administration and SCM/WM experience.
• Experience supporting warehouse or distribution operations in multi-site environments.
• Experience with security, permissions, configurations, incidents, and controlled changes.
• Experience with ERP implementations, upgrades, testing, and UAT.
• Strong knowledge of inventory transactions, warehouse workflows, and lot/batch traceability.
• Familiarity with Dynamics 365 data management tools and integrations; able to investigate data/interface errors.
• Proficiency with Excel, Power BI, Power Platform, and Microsoft collaboration tools.

Responsibilities

• Administer Dynamics 365 Finance, Supply Chain Management, and Warehouse Management configurations, workflows, system parameters, and approved application settings.
• Monitor application health, batch jobs, recurring processes, and system performance; investigate failures and coordinate timely resolution.
• Manage incidents and service requests, prioritize issues based on operational impact, and communicate status and resolution to affected teams.
• Coordinate updates, releases, environment refreshes, and deployments with IT and implementation partners; maintain change records, test results, and recovery plans.
• Manage configuration changes across development, test, and production environments using documented approval and release procedures.
• Support receiving, putaway, replenishment, inventory transfers, cycle counting, picking, packing, and shipping processes in Dynamics 365.
• Support order planning, wave processing, order release, warehouse work creation, and mobile device workflows in partnership with warehouse operations.
• Maintain approved warehouse setup, including locations, location directives, work templates, wave templates, item tracking, and inventory status controls.
• Support lot and batch traceability, expiration date controls, first-expired-first-out inventory rotation, and inventory holds for food distribution operations.
• Investigate inventory discrepancies and transaction errors with Inventory Control; resolve root causes while preserving transaction history and audit trails.
• Support USDA operational requirements through accurate system configuration, inventory visibility, transaction records, and reporting.
• Administer user access, security roles, duties, and privileges according to approved requests and least-privilege principles.
• Coordinate onboarding, role changes, and timely removal of access; conduct periodic access reviews and support segregation of duties controls.
• Partner with IT on identity management, cybersecurity requirements, data protection, audit evidence, and business continuity planning.
• Manage controlled data imports, exports, migrations, and approved mass updates using supported Dynamics 365 tools; validate results and reconcile exceptions.
• Monitor master data and transaction quality, including item, customer, vendor, warehouse, and inventory records; coordinate corrections with business owners.
• Monitor EDI, API, Dataverse, customer application, and reporting interfaces; investigate failures and coordinate resolution with technical partners.
• Maintain documentation of integration dependencies, error handling, reconciliation procedures, and assigned support responsibilities.
• Develop and maintain operational reports and Power BI dashboards for inventory accuracy, order fulfillment, warehouse productivity, and program compliance.
• Gather business requirements, identify process gaps, and recommend practical configuration, reporting, and automation improvements.
• Support Power Apps and Power Automate solutions within approved governance and deployment standards.
• Coordinate functional testing and user acceptance testing; verify critical warehouse and financial processes before production changes.
• Work with external partners to define requirements, track deliverables, validate completed work, and resolve recurring system issues.
• Serve as the primary Dynamics 365 application support resource and coordinate escalation to IT, Microsoft support, or external partners as needed.
• Create and maintain user guides, standard operating procedures, configuration records, and a searchable support knowledge base.
• Train users on approved processes and provide hands‑on support during implementations, go‑lives, and operational changes.

Skills

Analytical skills

Documentation skills

Communication skills

Organizational skills

Education

Bachelor’s degree in Information Systems, Computer Science, Supply Chain Management, Business Administration, or related field

Tools

Excel

Power BI

Power Apps

Power Automate

Dataverse

EDI

SQL

Job description

McLane Global in Henderson, Colorado seeks a Dynamics 365 Administrator to oversee Finance, SCM, and WMS configurations, monitor health, manage incidents, and coordinate deployments with IT and partners.

You will ensure security, data integrity, and process improvements, support warehouse operations, and develop Power BI dashboards. Requires hands-on ERP experience and strong collaboration skills.

This role offers base salary, benefits, and a focus on continuous improvement.