Dynamics 365 & Power Platform Specialist (Onsite)

BioHorizons; Hoover, Northern (AL, KY); Hybrid; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical plan options

FSA/HSA program

Company dental insurance for employees

Wellness plan

401k with 5% matching

Generous PTO and paid holidays

Short/Long term disability insurance

Life insurance

Casual dress code

Social events for employees and family

Job summary

BioHorizons in Hoover, AL seeks a CRM Applications Specialist to design, develop, implement, and maintain Microsoft Dynamics 365/Power Platform CRM solutions onsite. This role supports Sales, Customer Service, and Marketing to accelerate delivery of complex solutions and improve customer experience.

The ideal candidate has 3+ years in CRM development/administration, strong Dynamics 365/Power Platform knowledge, and experience with integrations, data migration, data quality, and security.

Qualifications

• Bachelor’s degree in computer science, information technology, or related field.
• 3+ years of experience in CRM development or administration.
• Experience with enterprise IT environments preferred.
• CRM certifications (e.g., Microsoft Certified: Dynamics 365 Developer Associate) preferred

Responsibilities

• Develop, customize, and maintain CRM applications (Microsoft Dynamics 365, Power Platform).
• Design and implement custom plugins, workflows, Power Apps, and reports.
• Integrate CRM with ERP, Finance, proprietary databases, and other enterprise systems.
• Gather and analyze business requirements; translate into technical solutions.
• Ensure CRM data quality, integrity, and security.
• Provide technical support and training to end-users.
• Troubleshoot and resolve CRM-related issues.
• Collaborate with IT and business stakeholders to optimize CRM usage.
• Document system configurations, processes, and procedures.
• Stay current with CRM technology trends and best practices.

Skills

Dynamics 365 CRM

Power Platform

CRM integrations

APIs

Data migration

Problem-solving

Analytical skills

Communication

Project management

Education

Bachelor’s degree in Computer Science / IT

Tools

Microsoft Dynamics 365

Power Apps

Job description

BioHorizons in Hoover, AL seeks a CRM Applications Specialist to design, develop, implement, and maintain Microsoft Dynamics 365/Power Platform CRM solutions onsite. This role supports Sales, Customer Service, and Marketing to accelerate delivery of complex solutions and improve customer experience.

The ideal candidate has 3+ years in CRM development/administration, strong Dynamics 365/Power Platform knowledge, and experience with integrations, data migration, data quality, and security.