Enterprise Apps Leader: Dynamics 365 & Power BI | ESOP

MSA Professional Services; Saint Paul (MN); On-site; USD 123,000 - 198,000; Full time

Benefits offered by this job

ESOP

Flex Time

401(k) Matching

Job summary

MSA Professional Services seeks a strategic Manager, Enterprise Applications to lead governance and product lifecycle for the firm's Microsoft business applications, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI. This role partners with leaders across the organization to deliver secure, scalable ERP solutions and strong analytics capabilities.

You will direct product management for the ERP portfolio, oversee vendors, and drive security, compliance, and reporting

Qualifications

• Bachelor’s degree in Information Systems, Business, or a related field.
• Five years of progressive technology experience.
• Experience with Microsoft Dynamics 365 Finance & Operations, Customer Engagement, Power BI, or similar enterprise platforms.
• Experience leading enterprise applications, ERP platforms, or related technology portfolios.

Responsibilities

• Own the technical and product governance for MSA’s Microsoft business applications ecosystem, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI
• Lead application architecture, integration strategy, and solution design to ensure secure, scalable, and supportable platforms
• Manage the full lifecycle of ERP-related enhancements, releases, customizations, support, and vendor-delivered work
• Establish controls for security, compliance, environment management, testing, documentation, and operational support
• Direct the product management process for the ERP portfolio, including business intake, backlog prioritization, roadmap planning, release coordination, and stakeholder communication
• Partner with leaders and decision makers across departments to identify, recommend, develop, implement, and support cost-effective technology solutions
• Analyze complex business needs and recommend technical solutions that align with enterprise standards and business goals
• Establish governance for reporting and analytics solutions connected to ERP and CRM systems, including KPI alignment, data quality, and reporting consistency
• Produce detailed timelines for application releases and implementations, monitor progress, and communicate project status
• Oversee third-party vendors and implementation partners to ensure timely delivery, quality outcomes, knowledge transfer, and adherence to MSA standards
• Develop business case justifications and cost/benefit analyses for IT initiatives
• Support IT operational planning, including staffing, budgeting, software/hardware purchasing, resource allocation, and service delivery
• Lead, coach, mentor, and develop direct reports while creating a positive employee experience
• Foster accountability, continuous improvement, open communication, and high performance across the team
• Participate in recruiting efforts and employment decisions for direct reports

Skills

Leadership

Communication

Project management

Strategic thinking

Relationship-building

Education

Bachelor’s degree in Information Systems, Business, or related field

Equivalent combination of education and experience may be considered

Tools

Microsoft Dynamics 365 Finance & Operations

Microsoft Dynamics 365 Customer Engagement

Power BI

Microsoft Office

Job description

MSA Professional Services seeks a strategic Manager, Enterprise Applications to lead governance and product lifecycle for the firm's Microsoft business applications, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI. This role partners with leaders across the organization to deliver secure, scalable ERP solutions and strong analytics capabilities.

You will direct product management for the ERP portfolio, oversee vendors, and drive security, compliance, and reporting