Dynamics 365 ERP Change & Training Lead

Morgan Advanced Materials; Fairfield (NJ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

9-month contract

Visible ERP transformation role

Collaborative cross-functional team

Exposure to operations and technology

Job summary

Morgan Advanced Materials is seeking a dedicated ERP training specialist to support the Dynamics 365 rollout on the shop floor in the United States. You will translate ERP language into practical training for frontline teams and collaborate with production leaders to ensure smooth adoption during deployment.

The role emphasizes hands-on change management, training delivery, and cross-functional collaboration across IT, operations, and project teams.

Qualifications

• Experience supporting or implementing Microsoft Dynamics 365 ERP, ideally within Finance & Operations, Supply Chain Management, or a similar platform.
• Strong background in operational change management, user adoption, training delivery, and process improvement.
• Previous experience in manufacturing, production, or shop floor environments is highly preferred.

Responsibilities

• Lead and deliver shop floor training programs focused on Dynamics 365 processes and workflows.
• Develop localized training plans tailored to operational teams and manufacturing environments.
• Support employees and supervisors throughout the ERP rollout and post-launch stabilization period.
• Evaluate how system changes impact workflow, productivity, and operational performance.
• Identify bottlenecks, adoption challenges, and opportunities for process improvement.
• Work closely with production leaders to monitor process compliance and address deviations.
• Partner with project, technical, and operational teams to translate business requirements into practical day-to-day actions.
• Help redefine roles, responsibilities, and ways of working as new processes are introduced.
• Gather feedback from users and provide insight to the ERP project team on adoption, training needs, and process gaps.
• Act as a trusted point of contact between frontline operations and system implementation teams

Skills

Dynamics 365 ERP

Change management

Training delivery

Tools

Microsoft Dynamics 365

Job description

Morgan Advanced Materials is seeking a dedicated ERP training specialist to support the Dynamics 365 rollout on the shop floor in the United States. You will translate ERP language into practical training for frontline teams and collaborate with production leaders to ensure smooth adoption during deployment.

The role emphasizes hands-on change management, training delivery, and cross-functional collaboration across IT, operations, and project teams.