Dynamics 365 ERP Change Lead for Manufacturing

Morgan Advanced Materials; New Bedford (MA); On-site; USD 70,000 - 80,000; Part time

Job summary

Morgan Advanced Materials is seeking a Dynamics 365 trainer/implementation support specialist for a 9-month ERP rollout on site in New Bedford, MA. You will lead shop floor training, develop localized plans, and support users through the rollout to ensure smooth adoption.

The role emphasizes change management, hands-on training, and close collaboration with production and IT teams to translate business needs into practical actions.

Qualifications

• Experience supporting or implementing Microsoft Dynamics 365 ERP, ideally within Finance & Operations or Supply Chain Management.
• Strong background in operational change management, user adoption, training delivery, and process improvement.
• Previous experience in manufacturing, production, or shop floor environments is highly preferred.

Responsibilities

• Lead and deliver shop floor training programs focused on Dynamics 365 processes and workflows.
• Develop localized training plans tailored to operational teams and manufacturing environments.
• Support employees and supervisors throughout the ERP rollout and post-launch stabilization period.
• Evaluate how system changes impact workflow, productivity, and operational performance.
• Identify bottlenecks, adoption challenges, and opportunities for process improvement.
• Work closely with production leaders to monitor process compliance and address deviations.
• Partner with project, technical, and operational teams to translate business requirements into practical day-to-day actions.
• Help redefine roles, responsibilities, and ways of working as new processes are introduced.
• Gather feedback from users and provide insight to the ERP project team on adoption, training needs, and process gaps.
• Act as a trusted point of contact between frontline operations and system implementation teams.

Skills

Dynamics 365 experience

Change management

Training delivery

Communication

Tools

Microsoft Dynamics 365

Job description

Morgan Advanced Materials is seeking a Dynamics 365 trainer/implementation support specialist for a 9-month ERP rollout on site in New Bedford, MA. You will lead shop floor training, develop localized plans, and support users through the rollout to ensure smooth adoption.

The role emphasizes change management, hands-on training, and close collaboration with production and IT teams to translate business needs into practical actions.