Dynamics 365 BC Support Engineer — ERP Optimization & Training

FOCO; Piscataway Township (NJ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive benefits

Employee merchandise discounts

Job summary

FOCO in Piscataway, NJ is seeking a Microsoft Dynamics 365 Business Central Support Engineer to join our in-house IT team. This role focuses on ERP support, troubleshooting, and process optimization across Finance, Inventory, and Warehouse operations in a fast-paced retail and distribution environment.

You will partner with Accounting, Finance, and Operations to ensure data integrity, system reliability, and ongoing improvements.

Qualifications

• 3+ years of ERP support, implementation, or Business Central/NAV experience.
• Experience supporting Microsoft D365 Business Central (BC) or Dynamics NAV environments.
• Experience supporting post-implementation ERP environments and end-user support.

Responsibilities

• Serve as the primary point of contact for end users regarding Business Central support issues.
• Troubleshoot functional and operational issues across Finance, Inventory, Warehouse, Purchasing, and Order Management modules.
• Diagnose root causes including GL impacts, inventory discrepancies, and transaction errors.
• Monitor ERP performance and escape technical issues when necessary.
• Ensure master data accuracy and transaction integrity across the ERP environment.

Skills

ERP support

D365 BC

SQL

Power BI

SharePoint

Tools

SQL

Power BI

SharePoint

Microsoft SQL Server

Job description

FOCO in Piscataway, NJ is seeking a Microsoft Dynamics 365 Business Central Support Engineer to join our in-house IT team. This role focuses on ERP support, troubleshooting, and process optimization across Finance, Inventory, and Warehouse operations in a fast-paced retail and distribution environment.

You will partner with Accounting, Finance, and Operations to ensure data integrity, system reliability, and ongoing improvements.