ERP Support Analyst: Dynamics 365 BC/NAV in Construction

Talently; Des Plaines (IL); On-site; USD 70,000 - 100,000; Full time

Job summary

Talently seeks an ERP Support Analyst to support a Microsoft Dynamics NAV/BC environment and assist with a migration to Dynamics 365 Business Central. The role partners with accounting, operations, IT, and project management to improve system reliability and user adoption.

Responsibilities include end-user support across GL, Job Costing, Field Service Management, Purchasing, Payroll, and Inventory; troubleshooting issues; assisting with upgrades, integrations, and training to ensure consistent

Qualifications

• Four+ years of hands-on experience with Dynamics 365 Business Central.
• Experience with NAV versions 3.x–2009.
• Strong knowledge of financial, operational, and job costing modules.
• Experience with customized NAV/Business Central environments.
• Proficiency with Object Designer.
• Experience with Project Pro and Payroll NOW or Serenic Payroll.
• Strong analytical and communication skills.
• Background in accounting or business administration or related field.

Responsibilities

• Provide day-to-day end-user support across GL, Job Costing, Field Service Management, Purchasing and Payables, Sales and Receivables, Inventory Management, and Payroll modules.
• Troubleshoot functional and technical issues across NAV/BC environments.
• Support weekly, monthly, quarterly, and year-end accounting close and reporting processes.
• Analyze, document, and resolve ERP issues with business users and IT to identify root causes.
• Participate in testing, validation, and rollout activities for upgrades, integrations, and software enhancements.
• Develop user documentation and assist with training to improve adoption and process consistency.
• Support ERP onboarding for acquisitions, including data migration, system configuration, and end-user training.
• Collaborate with IT, accounting, operations, and project management teams to promote system reliability and continuous improvement.

Skills

Dynamics 365 Business Central

Dynamics NAV

Object Designer

Project Pro & Payroll NOW

Accounting/Business background

Troubleshooting & analysis

ERP upgrade support

Communication skills

Education

Accounting or related field

Tools

Project Pro

Payroll NOW

Serenic Payroll

Job description

Talently seeks an ERP Support Analyst to support a Microsoft Dynamics NAV/BC environment and assist with a migration to Dynamics 365 Business Central. The role partners with accounting, operations, IT, and project management to improve system reliability and user adoption.

Responsibilities include end-user support across GL, Job Costing, Field Service Management, Purchasing, Payroll, and Inventory; troubleshooting issues; assisting with upgrades, integrations, and training to ensure consistent