On-Site ERP Support Engineer | Dynamics 365 BC

FOCO; Piscataway Township (NJ); Presencial; USD 80.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive benefits

Employee merchandise discounts

Collaborative, technology-driven work環

Descripción de la vacante

FOCO, a global leader in officially licensed sports and entertainment merchandise, seeks a Microsoft Dynamics 365 Business Central Support Engineer to join our on-site IT team in Piscataway, NJ. You will partner with Accounting, Finance, Inventory, Operations and Warehouse to ensure ERP reliability, data integrity, and continuous process improvement in a fast-paced retail environment.

This hands-on role focuses on ERP support, troubleshooting, optimization, training, and driving operational

Formación

• 3+ years of ERP support, implementation, or Business Central/NAV experience.
• Experience supporting Microsoft D365 Business Central (BC) or Dynamics NAV environments.
• Experience supporting post-implementation ERP environments and end-user support.

Responsabilidades

• Serve as the primary contact for end users regarding Business Central support issues.
• Troubleshoot issues across Finance, Inventory, Warehouse, Purchasing, and Order Management.
• Diagnose root causes including GL impacts, inventory discrepancies, and transaction errors.
• Monitor ERP performance and address technical issues as needed.
• Ensure master data accuracy and transaction integrity across the ERP.
• Configure, maintain, and optimize core BC modules (General Ledger, AP/AR, PO, Inventory, Warehouse).
• Support workflow improvements, testing, configuration updates, and minor enhancements; manage security permissions.
• Create and maintain SOPs, user guides, and technical documentation.
• Train new users and improve ERP adoption.
• Stay informed on Dynamics 365 Business Central updates and industry best practices.
• Identify opportunities to improve reporting and operational workflows.

Conocimientos

ERP support

Analytical thinking

Troubleshooting

Cross-functional collaboration

Herramientas

SQL

T-SQL

Microsoft SQL Server

Power BI

SharePoint

Descripción del empleo

FOCO, a global leader in officially licensed sports and entertainment merchandise, seeks a Microsoft Dynamics 365 Business Central Support Engineer to join our on-site IT team in Piscataway, NJ. You will partner with Accounting, Finance, Inventory, Operations and Warehouse to ensure ERP reliability, data integrity, and continuous process improvement in a fast-paced retail environment.

This hands-on role focuses on ERP support, troubleshooting, optimization, training, and driving operational