Dynamics 365 BC ERP Analyst — Bilingual (English/Spanish)

Insight Global; Milwaukee (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Insight Global in Milwaukee, WI is seeking IT ERP Analysts to support the Microsoft Dynamics 365 Business Central (BC) ERP environment across multiple US time zones. You will join a small ERP team and build foundational BC knowledge alongside a partner analyst.

You will troubleshoot BC issues, document errors and fixes, and work with buyers, quality, and operations to translate needs into system solutions. There is an upgrade from BC v14 to v27 this year.

Qualifications

• 2–3 years of ERP experience
• Bilingual English & Spanish
• Strong documentation, problem-solving, and communication skills
• Willingness to learn a niche ERP system and business processes

Responsibilities

• Support and troubleshoot the Microsoft Dynamics 365 Business Central (BC) ERP system
• Act as front-line support for ERP issues, particularly for operations in Chihuahua
• Work with business users to understand needs, translate into system solutions, and document errors and fixes
• Enter and track ERP issues via ticketing
• Build and maintain a knowledge base/repository
• Learn end-to-end business processes (e.g., purchasing, POs, buyer workflows)
• Participate in BC upgrade from version 14 to 27

Skills

ERP experience

Bilingual EN/ES

Documentation

Communication

Problem-solving

Willingness to learn

Job description

Insight Global in Milwaukee, WI is seeking IT ERP Analysts to support the Microsoft Dynamics 365 Business Central (BC) ERP environment across multiple US time zones. You will join a small ERP team and build foundational BC knowledge alongside a partner analyst.

You will troubleshoot BC issues, document errors and fixes, and work with buyers, quality, and operations to translate needs into system solutions. There is an upgrade from BC v14 to v27 this year.