Microsoft 365 BC Specialist — ERP & Training Lead

Ams-Group,-Inc.; Torrance (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

AMS Group, Inc. is seeking a Microsoft 365 Business Central Specialist to serve as deputy to the lead BC developer. The role focuses on documenting, designing, improving, and implementing manufacturing and operational processes in BC across Torrance, CA.

You will train users and drive adoption of BC, Power BI, and Jet Reports. Ideal candidates have 2–5 years in Dynamics 365 BC/NAV, strong manufacturing and WMS experience, and a proactive approach to process improvement.

Qualifications

• 2–5 years of experience with Microsoft Dynamics 365 Business Central or NAV (functional, or functional/development hybrid).
• Proficient in manufacturing module including BOMs, routings, MRP, production scheduling, and inventory management.
• Proficient with project/job processes, including purchasing, sales, time tracking, and expense tracking.
• Proficient with warehouse management system, including picks, put aways, movements, and bin tracking.
• Experience with process design, workflow optimization, and documentation.
• Proficient with BC reporting tools (Power BI, Jet Reports, or similar).
• Familiarity with full CRM.
• Strong communication and training skills; comfortable working directly with end users.
• AL development knowledge is required — willingness to learn and grow is essential.
• Experience in defense manufacturing or regulated industries is highly desirable.

Responsibilities

• Collaborate with stakeholders to analyze and document business processes across manufacturing, supply chain, and administrative functions.
• Translate operational needs into functional BC requirements and work closely with the development team to deliver solutions.
• Assist in designing, testing, and rolling out process improvements within Business Central.
• Develop SOPs, process documentation, and training materials for new and existing workflows.
• Deliver hands‑on training sessions to drive system adoption across multiple locations.
• Build and maintain reports, dashboards, and KPIs using Business Central, Power BI, and Jet Reports.
• Troubleshoot issues and coordinate with technical resources to resolve problems quickly.
• Serve as a functional liaison between users and IT, ensuring clarity in requirements and solutions.

Skills

Dynamics 365 BC/NAV

Manufacturing module

Project processes

WMS & inventory

BC reporting tools

CRM

End-user training

AL development

Defense industry experience

Tools

Power BI

Jet Reports

Job description

AMS Group, Inc. is seeking a Microsoft 365 Business Central Specialist to serve as deputy to the lead BC developer. The role focuses on documenting, designing, improving, and implementing manufacturing and operational processes in BC across Torrance, CA.

You will train users and drive adoption of BC, Power BI, and Jet Reports. Ideal candidates have 2–5 years in Dynamics 365 BC/NAV, strong manufacturing and WMS experience, and a proactive approach to process improvement.