Dynamic Teller: Customer Service & Branch Growth

Peoples Bank; Georgetown (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Peoples Bank is seeking an upbeat, detail-oriented associate to deliver exceptional customer service at the branch. You will open deposit accounts, process teller transactions, and promote bank products while maintaining confidentiality and trust with customers.

The role emphasizes resolving customer issues, meeting referral goals, and staying compliant with bank policies. Strong communication and reliable transportation are required; travel to other branches may be needed.

Qualifications

• High School Diploma or GED.
• Minimum 1 year related experience in customer service.
• Ability to work in a fast-paced environment with accuracy and attention to detail.
• Proficient in basic computer operations with ability to learn job-specific software.
• Excellent verbal and written communication skills.

Responsibilities

• Deliver superior customer service with a friendly demeanor and problem-solving mindset.
• Develop and retain the customer base; greet customers by name and respond promptly.
• Process deposits and cash handling with accuracy and security.
• Research and resolve customer issues and refer when needed to branch partners.
• Make outbound calls or virtual meetings to pursue referral goals and product sales.

Skills

Customer service

Cash handling

Sales referrals

Communication skills

Trustworthy & confidential

Education

High School Diploma or GED

Tools

Salesforce

Bank software

Job description

Peoples Bank is seeking an upbeat, detail-oriented associate to deliver exceptional customer service at the branch. You will open deposit accounts, process teller transactions, and promote bank products while maintaining confidentiality and trust with customers.

The role emphasizes resolving customer issues, meeting referral goals, and staying compliant with bank policies. Strong communication and reliable transportation are required; travel to other branches may be needed.