Customer-Focused Bank Teller: Growth & Community Impact

Associated Bank; West Allis (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Retirement savings plans (401(k) & PEP

Paid time off

Diversity-focused Colleague Resource G

Competitive salaries and professional

Employee stock purchase plan

Job summary

Associated Bank is seeking a Teller to provide exceptional service and support to every customer interaction at the branch. You will process transactions, identify customer needs, and promote financial solutions to help clients achieve their goals, while growing your banking knowledge in a collaborative, community-focused environment.

This front-line position emphasizes accuracy, compliance, and the use of digital tools.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma

Job description

Associated Bank is seeking a Teller to provide exceptional service and support to every customer interaction at the branch. You will process transactions, identify customer needs, and promote financial solutions to help clients achieve their goals, while growing your banking knowledge in a collaborative, community-focused environment.

This front-line position emphasizes accuracy, compliance, and the use of digital tools.