Customer-Focused Teller: Service, Growth & Impact

Associated Banc‑Corp; West Allis (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is hiring a Teller to deliver friendly, professional customer service and accurately process customer transactions at the branch. You will identify customer needs, promote banking products, and refer opportunities to colleagues for comprehensive solutions.

The role supports daily branch operations, including vaults, night drops, and ATM services, while encouraging the use of digital tools for self-service banking.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred Experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects the bank’s brand promise.
• Accurately and efficiently process customer transactions while following policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank is hiring a Teller to deliver friendly, professional customer service and accurately process customer transactions at the branch. You will identify customer needs, promote banking products, and refer opportunities to colleagues for comprehensive solutions.

The role supports daily branch operations, including vaults, night drops, and ATM services, while encouraging the use of digital tools for self-service banking.