Teller – Customer Champion with Growth & Benefits

Associated Bank; Stoughton (WI); On-site; USD 23,419 - 31,629; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Diversity-focused Colleague Resource G

Competitive salaries with development

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking, loan, investment and

Job summary

Associated Bank is seeking a Teller to deliver friendly, professional customer service and accurately process transactions at the branch level. The role involves identifying customer needs, promoting financial solutions, and supporting daily operations while educating customers on digital tools.

The position emphasizes teamwork, community focus, and growth within a respectful, compliant work environment. Applicants from diverse backgrounds are encouraged to apply.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking, cash handling, or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking knowledge

Education

High school diploma

Job description

Associated Bank is seeking a Teller to deliver friendly, professional customer service and accurately process transactions at the branch level. The role involves identifying customer needs, promoting financial solutions, and supporting daily operations while educating customers on digital tools.

The position emphasizes teamwork, community focus, and growth within a respectful, compliant work environment. Applicants from diverse backgrounds are encouraged to apply.