Dynamic Store Sales Associate—Customer Service

Citi Trends; Port Arthur (TX); On-site; USD 24,000 - 30,000; Part time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to provide outstanding customer service and maintain strong product knowledge on the sales floor. The role emphasizes proactive engagement with customers, accurate cash handling, and collaboration with store management to foster a positive retail environment.

The position supports store operations, responds to customer needs, and helps implement pricing changes while upholding company policies and standards within a dynamic, multi-location setting.

Qualifications

• Excellent communication and organizational skills required.
• Ability to work a flexible schedule including nights and weekends.
• Basic math for register balancing and discounts.

Responsibilities

• Greet customers and deliver friendly, helpful service.
• Process freight, price changes, and markdowns.
• Balance cash register per policy and handle payments securely.
• Bag merchandise efficiently during checkout and assist customers.
• Explain exchange/refund policies at point of sale.
• Maintain store appearance and assist with merchandising on the floor.
• Follow all safety procedures and maintain a professional appearance.
• Assist with loss prevention and report suspicious activity to management.

Skills

Communication skills

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to provide outstanding customer service and maintain strong product knowledge on the sales floor. The role emphasizes proactive engagement with customers, accurate cash handling, and collaboration with store management to foster a positive retail environment.

The position supports store operations, responds to customer needs, and helps implement pricing changes while upholding company policies and standards within a dynamic, multi-location setting.